How To Build An eCommerce Marketing Plan?

Running an eCommerce website means you’re fighting for your piece of the market with some seriously strong competitors. Regardless of what you’re selling, you’re bound to face the competition and realize you need to up your game if you want to stand out. This is why you need to invest your efforts in developing a strong marketing plan.

Your marketing plan will help you achieve your goals. You’ll be able to raise brand awareness, increase sales, and earn your place on the market. If you’re not sure how to write a marketing plan for your eCommerce, just keep reading.

We’ll walk you through each step.

Walk Each Step

Source: Pexels

1. Analyze Your Competitors

The first thing you need to do before you start developing your marketing strategy is to detect your biggest competition.
You’re not doing this to copy what they’re doing. On the contrary. You’re doing this to be able to stand out from them.

So, make sure that you:

  • analyze the market
  • detect your direct competition
  • analyze their marketing efforts, strategies, customer relationship, and tools they’re using

Once you do this, you’ll be able to see a pattern and think outside the box to avoid becoming just another eCommerce.

2. Use Content Marketing

Content Marketing is the building block of your marketing strategy. Content marketing is about creating useful, informative, or entertaining content to draw attention to your brand.

The key steps of content marketing are the following:

  • Keyword Research

Find specific keywords your target audience might be interested in. Choose those that are easy to rank and avoid general keywords.

  • Content Creation & Blogging

A blog is the center of your content marketing strategy. There, you’ll publish blog posts covering topics your target audience is interested in. Your blog posts need to; answer questions, solve problems, provide guidance, inform, teach, provide value, cover trending topics.

  • Promoting Your Content

Your blog is not the only place where you promote your content. Use social media such as Instagram and Facebook to further boost your content engagement.

Content marketing will help you raise brand awareness and reach those people who don’t even know your eCommerce exists.

3. Use Email Marketing

Email marketing is one of the oldest, yet most effective marketing strategies.

Email marketing gives you a chance to connect to your current and potential customers and make sure they become loyal to your brand.

Using email marketing, you can send emails such as:

  • Welcome emails
  • abandoned cart reminder
  • special offer note
  • coupons
  • birthday cards and discounts
  • sale notifications
  • recommended products that just arrived

Email marketing is closely related to personalization since you’ll be using personalized data about each customer to create those special offers and specific emails.

Email Marketing

Source: Gmail printscreen

4. Use Instagram Product Tagging

Instagram

Did you know that Instagram has more than 1 billion active users globally? This social media platform is absolutely essential for your eCommerce marketing and here’s why.

Instagram offers you the option of using product tagging. It’s a quick and effective way to get your customers from your social media post to your website and a shopping bag.

Here’s how it works:

  • you post an image of your products on Instagram
  • you tag each product on the image
  • the tag shows the name of the product as well as the price
  • if the customer is interested in buying, all the have to do is click the tag
  • the tag takes them directly to the product they choose, on your eCommerce website

They don’t have to search for it and waste time during which they might even give up on the sale.

Instagram product tagging is a brilliant strategy you need to use.

5. Use Videos

Videos are an extremely popular form of content. This is because more and more people are instantly bored when they see huge chunks of text and like to be provided with this form of instant information that videos offer.

You can create different types of videos, test them, and see what resonates best with your audience. We strongly recommend:

  • product videos showing how a product is used
  • how-to-videos giving advice on how to use the product properly
  • interviews with influencers or experts in your niche
  • “behind the scene” videos showing your offices, team members, or the process of creating a product
  • educational videos providing information your target audience might be interested in

“Videos are great because they are visual, entertaining, and attention-grabbing. Every eCommerce should invest in creating videos as one of the primary forms of content they share,” says Daniel Faber, a digital marketing specialist and writer at Studicus.

Share your videos on your blog, IGTV, YouTube Channel and all the other platforms you’re using.

6. Show Product Reviews

It’s one thing when you promote your brand, but it’s a whole other thing when your customers do it for you.

People who are shopping online like to check how other customers felt about the product before they make the purchase. In fact, nearly 95%of shoppers read online reviews before making a purchase.

This is why you need to ensure you have other people:

  • leaving reviews
  • leaving comments
  • leaving images of the product they’ve received

Product review

Source: Romwe

This way, you’ll encourage other customers to trust your eCommerce and go on with their initial shopping intentions.

Final Thoughts

Building an eCommerce marketing plan requires doing proper market analysis, and using several different strategies and tools. With some effort and dedication, you’ll be able to create a unique and effective marketing plan for your eCommerce.
Use the advice provided above and start working on your new marketing plan.

What Makes SaaS Marketing Unique And How To Do It Well

Software as a Service (SaaS) marketing encompasses a specific niche in the eCommerce market, but a pretty large niche. According to surveys, 80% of businesses use at least one SaaS product, and 73% predict nearly all of their most-used services will be SaaS by the end of this year.

That being said, this multi-billion dollar industry operates on a unique model, and as a result, requires a unique marketing approach.

A SaaS business host software and make them available to users through the internet, often via a subscription fee.

This is why traditional marketing tips are not always applicable to SaaS marketing: there is no physical product to showcase, the service is often constantly changing and updating, or it is highly specialized to suit a handful of companies.

Even the few users who fully appreciate the usefulness of the software don’t necessarily “own” the product.

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It’s due to all of these unique challenges that a specific breed of SaaS marketing has emerged. Some of these tips will seem counter intuitive to some marketers, but they are all designed to highlight the strengths of SaaS.

More Than Free Samples

If you can conjure up any examples of SaaS products, the first thing you’ll likely notice is that they’re all free, at least for a time.

Free trials are the lifeblood of SaaS, as it gives users the chance to try out the software, get hooked and convince them to continue onto the full subscription.

Compare this to traditional marketing: most companies wouldn’t dream of giving out complete access to their product for free.

That is the difference between direct ownership and SaaS, one relies on the specific instance of sale while the other is a long game that relies on protracted investment and engagement.

Make It Quick

Another thing that sets apart SaaS from regular products is the speed of sales. In B2C SaaS interactions, the time between a customer discovering your service and signing up for a free trial is often a matter of hours.

This is one of the advantages of the free trial: it encourages your customers to engage quickly because there is practically no barrier to entry. Often customers will look to SaaS products because they solve a particular need that has suddenly arisen, rather than a long decision process.

Seeing as 89% of SaaS businesses depend on new customer acquisition for growth, capitalizing on this sudden need is essential.

This means the way you make sales has to facilitate this speed of entry. A SaaS customer will usually make a purchase decision not long after visiting your product’s landing page.

Compare this to product marketing, which could mean days or weeks of research and deliberation, allowing for a more wide-net internet presence.

For SaaS landing pages it is more important than ever to sell your product succinctly, after which try to put as few barriers as possible between your landing page and your checkout page.

Stand Out, But Not With Price

As the SaaS market is expanding os rapidly, you can be pretty sure that, whatever your product offers, there will be competitors out there offering similar services.

It begs the question: how do you stand out in such a crowded market? The first inclination might be to undercut on price.

It’s a common tactic from traditional product marketing; offering the same product for less; and while some statistics show a 1% price reduction boosts sales by 11%, it’s not always a sustainable tactic in the SaaS game.

Due to the iterative and constantly updating nature of SaaS, you might be able to offer the cheapest option for some time but eventually, another company can come in and undercut you, dragging the price down for the whole market.

I’ve worked with the team at Andolasoft on multiple websites. They are professional, responsive, & easy to work with. I’ve had great experiences & would recommend their services to anyone.

Ruthie Miller, Sr. Mktg. Specialist

Salesforce, Houston, Texas

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If you base your offer on pricing then suddenly you don’t have a leg to stand on. Much better is to advertise the quality of your features first, something that takes a lot more work to beat.

The Way Forward

This is only the beginning of what makes SaaS marketing, what gets your customers in the door. The hard part is continuing to engage them in your service, and that’s all down to the quality of your product.

Put the quality of your software first and the marketing will follow.