Category: Products and Services

Why Do You Need To Hire Developers

Posted on by Jay

A startup is the powerhouse of transformation and generation of value. If you are a startup and planning to make your business online with the help of web and mobile applications. It’s very important to hire developers to develop your application through which you will interact with visitors and convert them to the business.

Successful application development always helps your business growth. But It’s important to know whether you are on the right path or not.

According to a survey by Indeed on hiring managers and technical recruiters, 86% of the respondents have found it a challenge to find and hire developers.

The business that observes a lack of development support, might result in the failure of the business. If you are a founder that belongs to a non-technology background, it will help in transforming your idea into a high-performance app.

The programmers are not less than a wizard. They provide magical digital solutions by using coding, therefore it is important to hire a developer.

What should be considered before hiring a developer?

Before you plan to hire a developer, you need to look after several things such as:

Never miss a single post from Andolasoft.

Join 10,000+ others who get our weekly post with insider tips!.

Define what you want to develop?

It is one of the important things to look for before you start with the project. Such as on what project you are working?

Are you planning to hire web developers, mobile developers, or both?

To develop a digital solution for the web and mobile you need a native tool.

It is important to deliver a solution that can run both on the web and mobile. You need a developer who should be knowledgeable on hybrid mobile application development techniques.

Looking at the viewpoint of mobile solutions, you are required to decide between iOS and Android.

No overlaps take place in the application development. An android developer cannot be expected to develop an extensive and native iOS application.

Apart from this, both the iOS and Android application development requires different SDK.

Hire Developer(Source: uptech)

Therefore it is important to find the platform in which you will get to run the application, before knowing about the process on how to hire a programmer for your startup.

Know your competitors and their products:

Once you decide on the platform, look for the existing solutions that work in the same field. To get a better solution and hire the perfect programmers for your startup, do proper research about your competitors.

The right solution is important to know before you hire a developer for your startup.

Once you prepare the solution, note down:

  • It’s features
  • What problems have to be solved?
  • Who are your ideal customers?
  • How are your competitors approaching your customers?
  • Identify the issue and problem.

Once you get your answer to all your problems, it helps you to understand the solution that you want to build.

As you understand the requirements of the vital application, hiring a software developer process will become easier.

Then, you will get a clear understanding on what to ask the developer to understand his/her skill-set.

Define the application and how it works?

To get the right programmers for your startup, develop a how-to-plan to get the solution?

Create a rough draft and note down everything for the operational sequence and solutions.

You can also draft a UI and UX mock-up of the application. It is imperative to get a programmer and show them what you can expect while working with your startup.

You can create a user journey and show how you can expect your user to engage with your solution.

All this information is necessary while choosing a developer for your startup. The next step you can do is note all the features that you want in your MVP version.

It will help you to assist while taking an interview. Some of the default features that are necessary for every type of application are:

  • Sign-up registration
  • Contact
  • Notification
  • Profile Creation

Except this, there are many solutions that provide specific features that have to be noted down.

Define the Value Proposition of your product:

To know the value proposition of your solution you need to focus on three things:

  • User Benefits
  • Relevancy
  • Differentiation

Developing a value proposition is imperative on both ends. If you are looking for a way on how to find a software developer for the end-user and startup.

Creating a value proposition will not make your solution look good. It will help in building real value for the customers.

Never miss a single post from Andolasoft. Join 10,000+ others who get our weekly post with insider tips!.

Therefore share a mission, Value, and vision with the potential developers that will help to resonate your perspective.

Understand what you are looking for?

You need to remember two things

  • Software development is not the job of a single person.

If you hire a full-stack developer for the job, but a single person cannot execute all the work with      perfection.

  • Developing software is a no cut and dried for everyone.

It is important to identify the right developer and hire them for your startup.

Therefore, it is important to understand the profile, job description, and task requirements beforehand.

As there are different genres of developers, which becomes quite difficult in the hiring process. There are various subsets of developers. Some work in the backend and some work on the front-end.

Why Outsourcing is a Key Strategy to Prefer for a Startup?

When a startup faces difficulties in hiring the right developers, they should follow this major strategy of Outsourcing.

Outsourcing includes a variety of roles, niches and industries from sales and design to customer support and development. Some of the major reason to prefer outsourcing is:

Cultural Shift:

Most of the business and teams do not feel comfortable in working with the remote teams because of the time zone differences, various working habits such as working in remote locations. Since the Covid-19 pandemics employees have started working with defined goals and follow a certain agenda during their working hours. The teams are able to meet up the goals which supersedes all other expectations.

Fastest On boarding:

Many service providers are expertise and experienced and are available to get hired in a very short notice. It states that you get access to an experienced talent pool with demand and it reduces the efforts used in hiring, retaining and on boarding process. That is required but not needed for long term work.

Competitive:

With Outsourcing, the cost to hire a developer requires less time. Therefore, sourcing the right expertise for your project with competitive cost will save 2.5X cost on new technologies.

The service providers give proper training to their resources on all the new and emerging technologies which will provide many advantages.

What are the challenges in hiring a developer?

Here are major challenges in hiring the developers:

  • New developers often hesitate with lots of backend customization.
  • Difficulties in regular update with the information.
  • No built-in backup systems.
  • Slow loading page due to external plugins.
  • Worried about the security holes for hacking

“Hiring the right tech team in the early stages of your startup is potentially going to be one of the cornerstones of your success. If you’re not a founder who is experienced in tech, it can seem almost insurmountable. However, you have to put in the effort into taking the correct hiring decisions because this is one thing you have to get right.”                                                                                 -Paul Graham, Founding Partner of Y Combinator

(Source: flexiple)

Solution of Hiring a developer for your startup:

Globally start-ups companies are facing major challenges in developing world-class products and applications which are loved by their users and they get hooked to it.

Therefore by hiring a dedicated developer will provide you with many benefits such as:

  • Dedicated developers: You can hire dedicated developers that are highly skilled and expertise in developing applications. Hiring dedicated developers might be difficult therefore you can take the help of professional web and mobile application development services like Andolasoft, who offer high quality development services.
  • Risk Mitigation: When you get to hire an experienced dedicated development team for your dream project, they get all the things done by identifying the risk regarding transitions and operations. You don’t have to worry about doing things all by yourself that you don’t know how to do. Therefore hiring a development team will help you deliver risk-free results.
  • Access to many skills: As certain projects need certain skills. When you hire a team of developers, you don’t have to carry the burden all by yourself. You get access to get broader skills, expertise, knowledge, and solutions to build the product.
  • Sure result: If you hire a development team, they follow the best practices to build a product. This results in improving productivity right from the beginning of the project. Likewise, when the team has proven experience in developing similar projects, you are assured of the outcome of your project.

Where to look for the Developer?

You will get your software developer at a specific place. A lot of hiring agencies and online platforms are there from where it became easier to hire a developer even for a startup company.

According to a CB Report- 23% of the startup companies are failing because of their inadequate team. Also, working alone on the development process will take 3.6x times longer to make it successful.

Consider these two aspects before you hire developers for a startup. It states that a single person cannot work alone and if you have a team then it turns out to be good.

You can get your Software developers through offline and online modes. Various job portals and social media platforms have become an efficient mode to find your required and dedicated developers.

You can also get your developers offline through meetups, co-working spaces, hackathons, and various other platforms.

To move forward, you need to understand the importance of a software developer for your startup.

Your digital solution is your dream, and you have worked day and night to gather enough resources to fulfill that dream.

So, you cannot share your dream with just anybody. No! You need to implement the most comprehensive hiring structure for a startup.

Why Andolasoft Developers for your next application development?

If you are finding it difficult to get a developer for your project, I will recommend you to go with Andolasoft developer. Andolasoft is well known for its faster and professional service in web and mobile application development. However, here are some key points on why to choose Andolasoft developers:

  • High-quality Coding: Our developers follow strict guidelines to maintain coding standards to provide clean and secure applications.
  • In-time project delivery: Our dedicated developers deliver the project on time and within budget
  • Billing transparency: Our development process is fully controlled using the right tools, whistles, and bells.
  • Cost-Effective: Our developers managed to provide the best turn-around time for our customers in the US, that gives you satisfactory performance within the value for your money.
  • Experienced developers: Our dedicated developers are very much experienced and professional in delivering quality service to the customers.

I’ve worked with the team at AndolaSoft on multiple websites. They are professional, responsive, & easy to work with. I’ve had great experiences & would recommend their services to anyone.

Ruthie Miller, Sr. Mktg. Specialist

Salesforce, Houston, Texas

LEARN MORE

Conclusion:

There are so many options available to hire developers for your projects. From startup to enterprise business owners, you should do the proper research and analysis before hiring any developer for your web and mobile application. Hiring developers as per your business requirement is not a cup of tea with your comfort zone.

Outsourcing application development is the best option to get highly experienced developers and trusted business partners. For that you need to create a checklist on the above points and based on your business requirements. Andolasoft is one of the best web and mobile application development company to hire dedicated and experienced developers as your trusted partner.

7 Reasons To Hire Dedicated Remote IT Developers

Posted on by Jay

Hiring dedicated remote resources or offshore programmers has become a new normal for Tech businesses.

The web and mobile app development companies have transitioned from an in-house resource hiring to a remote hiring framework. 

According to a Remote Collaborative Worker survey conducted by CoSo Cloud, 77% report greater productivity while 52% are less likely to take time off.

This means that remote workers can work with greater efficiency off-site. 

Never miss an update for us. Join 10,000+ marketers and leaders.

Although an in-house team consists of Mobile Application Developers, Web Designers, Quality Analysts, etc, the downside is that you may not have the requirement of all the remote resources once your project is live. 

Research also suggests that 40% of project development costs can be curbed with an external dedicated resources model.

Hire Dedicated Remote Resources

Benefits of Hiring a Dedicated Team

1. Flexibility

With digital communication and collaboration tools available, technological drivers have helped businesses and remote workers. Email is the most used at 88% and 32% of them use Skype as a medium of communication. 

According to Buffer, 32% of respondents believe that a flexible schedule is the biggest benefit of remote working. With this in mind, businesses have given prime importance to hiring remote resources.

Flexibile Working

Additionally, 80% of people believe that that they would be more loyal if the employer allowed flexible working. 

2. Time-saving

The Dedicated Resources Model saves your time especially when there is a time constraint of starting a new project. Businesses save ample amounts of time on training, hiring formalities, and everyday stand-up meetings. 

3. Cost-saving

Cutting off avoidable expenses is the key objective of hiring dedicated remote resources. Costs on hiring, training, and retailing procedures. 

Cost Cutting

According to Global Workplace Analytics, 6 out of 10 employers identify cost savings as a notable benefit of remote work.

Companies like IBM and McKesson are living examples that saved $50 million and $2 million per year in real estate costs.

4. Complete Control

With a dedicated remote resource, there will reduce issues on resource availability. Professionals will be available round-the-clock for better communication.

They will be reliable post-deployment support to understand your business urgencies too. 

5. Improved Infrastructure

When you hire dedicated programmers, be sure of getting an improved project infrastructure. You won’t regret your decision if it’s planned and implemented right from the beginning. 

6. Cross-team Complexities

Hiring dedicated remote resources reduce the complexity of cross-team communication and coordination.

A mobile developer can complete the work of another person who could be on off-hours for a specific module. In essence, no complexity or confusion takes place when two people are working at two different times. 

7. Privacy Protected

An NDA agreement refrains dedicated remote developers from working with a similar software vertical. When you hire dedicated developers, the NDA signed ensures of privacy of your software product. 

Hiring Mobile and Web Developers

Web & Mobile App Development projects require and hire developers with greater capacity to handle the pressures of changing project demands. 

For example, to get develop an iOS app, it’s always sensible to hire a dedicated developer who understands the importance of deadlines and optimal quality. 

When you hire Mobile application developers, communicate directly on an update on the ongoing progress of your project. 

A web application developer on the other hand understands your product and design needs. It’s apt to hire dedicated resources for your project that offers tangible benefits, contributing to top-level organizational goals.

Business giants that hire Dedicated Remote Resources

Research indicates that 70% of workers worldwide work remotely at least one day per week. With this, let’s see what some of the business magnets have to say about working remotely. 

1. Facebook

Facebook founder Mark Zuckerberg announced hiring more remote workers post-pandemic. With this, he also mentioned moving half of Facebook’s operations remotely in a span of 5-10 years.

2. Shopify

Popular eCommerce giant, Shopify announced that offices would remain closed in 2021. “Office centricity is over,” tweeted Tobi Lutke, the Shopify, CEO. Being a ‘digital by default’ company, Shopify wanted to rework this new normal with its employees. 

3. Hubspot

In one of the interviews, Hubspot mentioned that his team has already started working in a remote environment.  He also added that the remote working set-up has worked to an advantage for the company’s teams.

4. Twitter

Micro-blogging platform Twitter announced that it will let employees operate from home on a permanent basis. 

5. Coinbase

Coinbase, a cryptocurrency exchange platform announced adopting a “remote-first” policy. 

Steps to hire Dedicated Remote Resources

1. Define your Objective

Resource planning and budget go hand-in-hand when finalizing an objective. 

The more specific a project, the clearer it becomes to hire the right talent. Segment a goal with consideration to your budget capability and what you see your goal being achieved with lesser hassles. 

I’ve worked with the team at AndolaSoft on multiple websites. They are professional, responsive, & easy to work with. I’ve had great experiences & would recommend their services to anyone.

Ruthie Miller, Sr. Mktg. Specialist

Salesforce, Houston, Texas

LEARN MORE

2. Decide your Requirements

Deciding on your requirements depends on a few questions. This can be largely based on your budget, time, and talent you’re hunting for—

  • What type of developers would you require?
  • How much time will a project require?
  • What technology developer do you need?
  • Will the resource match your budget and the quality you expect?

3. Fill up the Expertise Lack

Check up with your in-house team about the expertise your team lacks. 

Analyze the already existing skills in the in-house teams.

Identify loopholes in the projects your team faces:

4. Checking the Developer Portfolio

Take a portfolio glimpse into understanding the creativity and analytical skills of a developer. Reach out to developers who have worked on a live project recently. 

The final output of a resource says a lot about how your product will look like. 

5. Reviews, Budget, and Expertise

Contact companies to hire remote developers. Examine their evaluations, portfolio samples, budget, competence, and parallels between your project and one they’ve completed previously.

6. The Engagement Model

Engagement Model

A dedicated resource model is a form of a business engagement model that clients prefer when they need a skilled IT team to develop a website, mobile app, or software. Its cost-effectiveness and time management plays a crucial role here. It allows a company to choose the type of talent it requires and manage them in the way it sees fit.

Wrapping up

A dedicated resource model can prove a game-changer as it’s very flexible. It provides a certain degree of autonomy with modern standards while handling client changes. This is a necessity to maintain remote working cultures. 

To wrap it up, with well-managed and transparency in contracts, software budget control, clients can manage costs quite seamlessly with the dedicated remote resource model. 

With the rise of flexible work practices, it’s needless to say that dedicated remote hiring is here to stay. 

The Future of Web Development at the Crossroad of Technologies

Posted on by Jay

As we are all in the middle of 2021, one arena that has continuously shown progress, newer web developments, and innovation as never before is technology.

And one important arm of technology that is showing its prowess in web development.

Web development, over the years, has become an indispensable ingredient in the success of any organization.

It acts as a window to your business. Trends have been observed heavily this year and the next year shall witness more to come.

Knowing trends and keeping abreast of what is happening around is highly significant for web development.

Statistics like the number of visitors who stopped visiting the site because of bad design, who had a bad user experience, who got converted into customers because of smart design etc. are important numbers that can guide you to a better business tomorrow.

“Web development is the work involved in developing a Web site for the Internet or an intranet. Web development can range from developing a simple single static page of plain text to complex Web-based Internet applications, electronic businesses, and social network services”.  – Wikipedia

The top web development trends that could rule in 2021 and beyond:

PWA  (Progressive Web Application)

Progressive Web Apps, as the name suggests, are bearing the flag of the future in the web development world.

PWA offers cutting-edge functionalities that support interactive mode, responsive action, offline way of working, app-like functions, and offer good quality web applications.

This technology is apt at revolutionizing client experience big time.

PWA also has been a top favorite of organizations that are in look of a mobile-first approach..

Voice-Enabled Ecommerce Applications

Voice-related functionalities like voice enabling, voice search engine optimization, voice commerce is on a rise.

As the bridge between technology and humans is getting closer, such functionalities are rising in demand. It has already shown its presence in 2020 and shall show more in 2021 with increasing areas getting positively affected.

Smart speakers, voice recognition, eCommerce through voice technology are some of the key technologies that are ruling the market.

Such features when clubbed with web applications/websites are enhancing the business front.

Integration of With AI (Artificial Intelligence)

Artificial Intelligence (AI) has been doing great rounds with web development all through these years and the coming year shall show more.

A variety of solutions are being integrated seamlessly through AI and ML related algorithms.

These technologies are assisting organizations in automating processes and thereby offering great web development techniques.

Web development is leveraging AI through novel features like supervised learning, unsupervised learning, and reinforced learning.

AI is of great help to the varied number of industries, owing to its fatal blend of humans and machines.

AI-based equipment and machines like facial identification, pattern identification, etc. are all set to lessen daily errors, boost productivity, speed, and agility.

Chatbots and their New Experience

Chatbots have been replacing the human interface when the websites talk to their customers.

The year saw increased usage of chatbots and how well organizations are now realizing the importance of chatbots.

Till now, its usage has been restricted but now the coming year shall see a generous use of this functionality.

As chatbots use the blend of voice/speech recognition technique and cognitive intelligence, replacing human support on websites with chatbots has become more fruitful.

The bots collect the questions coming from visitors, analyze them, and come up with appropriate answers. If not possible, chatbots pass it on to the respective authorities for the solution.

This increases the speed at which queries are resolved, leading to higher customer satisfaction.

Internet of Things (IoT)

A big name today, IoT has been spreading its usefulness all over. On a personal and professional front, IoT has been instrumental in getting smoothly involved without day to day technologies.

In the world of the web, IoT is primarily involved in facilitating web tools to track data from IoT-based smart devices.

IoT has also been actively helping in the web development process by integrating smoothly with other technologies like wearables, cloud-based devices, serverless technologies. It assists web development in rendering websites speedily.

Dark Mode Websites

The world is going more towards a dark mode-themed UI. It does give a classy touch, is safe and easy for eyes, and makes other elements pop out.

The dark theme makes the other characteristics get focused more, with an increased contrast ratio. It reduced the strain that other designs have on the eyes.

The newer lot of web development is going in for a dark theme since they are better for OLED screens, save electricity, and have a long span of life.

They look good too and enhance the visibility pattern of other accent colors.

Push Notifications for Both Mobile & Web App

Push notifications have been a normal important feature in a mobile app. But now they are getting used in web development now.

Push Notification

It helps in notifying users whenever there is new content present barring the need to checking emails or browsing sites.

It is almost as same as popups, but the difference is that it can come to you at any point of time, even if you are not on a website.

The user can be kept engrossed without much to do. This feature comes up with a higher clicking rate and gives better results than normal routine marketing efforts.

AR/VR Giving New Experience

Artificial Intelligence (AR) and Virtual Reality (VR) have never seen back. All these years, there has been constant progress in implementing AR/VR technology into web development.

The level of customer satisfaction that has been achieved with this technology has encouraged web development projects to integrate AR/VR into its framework.

There are many ways AR and VR can help websites/apps function in a better manner. Real-time performance can be created with which the customers can get satisfied.

Not only on mobile devices, but this can also be felt on laptops and desktops too.

Conclusion

For a prosperous future of web app developments, businesses will have to work with technology and data firms.

As well the social media platforms will need to ensure the information is always safeguarded for the transaction to take place.

For more digitally-driven insights, explore our guide to getting started with big data analytics and business intelligence for small businesses – or talk to our expert.

 

Most Important Customer Success Metrics For SaaS Companies

Posted on by Sweta Kamble

The SaaS (Software as a Service) industry has gained a competitive edge over the last few years, thanks to its customer retention and growth that has transformed the face of businesses today.

Needless to say, the inclusion of Customer Success is a crucial contributor to the success of any SaaS platform.
Customer success metrics

What Is Customer Success?

The most cited definition by a Customer Success Consultant, Lincoln Murphy states – “Customer Success is when your customers achieve their Desired Outcome through their interactions with your company.”

To ensure the success of their product, the subscription-based model in SaaS has radically changed the game for a lot of businesses, more so due to its frequent touch points with customers that require an on-going effort.

Deemed as a game-changer, Customer Success in SaaS majorly contributes to boosting conversions, raising the bar for customer satisfaction, and reducing churn rates.

Additionally, proactively anticipating potential issues rather than waiting for actual issues eliminates future escalations.

Never miss an update for us. Join 10,000+ marketers and leaders.

There Are 3 Key Takeaways From This Article That Focus On:

  • How Customer Success Teams contribute towards the SaaS growth
  • Customer Success Statistics in SaaS platforms
  • Customer Success Metrics that are responsible for SaaS growth

Customer Success Teams Contribute Towards The SaaS Growth In:

  • Guiding customers in the new sign-up process.
  • Converting trial customers to paying customers.
  • Upfront demonstration of the product value.
  • Prompting for concrete feedback in real-time.
  • Updating paying customers and ensuring customer satisfaction with the product or service.
  • Influencing customers to love your product or service to make them loyal brand ambassadors.
  • Fostering relationships with customers’ businesses.
  • Increasing revenue and reducing churn throughout the Customer Success cycle.

How Important Is Customer Success In SaaS?

In the words of Jason Lemkin, the founder of EchoSign, “Customer success is where 90% of the revenue is.”

This translates to Customer Success serving as a solid growth driver for SaaS companies.

Research conducted by Databox found a myriad of answers for gauging the success of customer success efforts.

This ranged from collecting customer feedback to renewing accounts to upgrading and upselling to customers.

Let’s check the figures –

Customer success team

Smart Karrot’s statistical report on Customer Success statistics mentions that improving customer retention by just 5% can accelerate a company’s profits by as much as 95%.

Moreover, 70 to 90% of the profit generated by SaaS companies often comes from renewals, upsells, and after-sales services.

According to Bain & Co.’s study, exceptional customer success programs blended with key account management increase profit up to 95%.

With all that said, the investment needed to land new customers falls between and 25 times more expensive compared to new customer retention processes.

After considerable evaluation, the following 7 Metrics prove why Customer Success should not be taken lightly by SaaS companies.

In other words, how Customer Success is a major contributor to SaaS success can be determined by some vital parameters that can make or break your SaaS efforts.

7 Solid Customer Success Metrics For SaaS Success

1. First Contact Resolution:

Resolving the customer’s issue in a single interaction through a phone call, email, or a live chat session reduces the spillover effects of escalations. Needless to say, escalations are way threatening to ignore.

As Jeremy Watkin of 8×8 mentioned, “First contact resolution highly correlates with customer satisfaction. The higher your FCR, the more positive your customer experience and the higher your customers’ lifetime value (LTV).”

This means the absence of a First point of contact.

Contact Resolution equates to poor customer service. The inclusion of FCR on the other hand offers an easy passage to eliminate future complaints of your SaaS.

2. Educating Your Customers Upfront:

The SaaS’s growth strategy primarily focuses on easing the customers’ initial hiccups.

A user-friendly approach and your product offering are vital for SaaS success.

To eliminate the horror or escalations that might crowd the customer support phone lines, it’s always advisable to brainstorm the possible issues or questions that users might come up with.

3. CSAT (Customer Satisfaction):

Happy Customers + Product Recommendation = Increased Revenue. It’s self-explanatory that Customer Satisfaction is the primary reason why Customer Success exists in the first place.

Much of Customer satisfaction involves ‘quick’ resolution to unexpected issues brought up by customers and prospects for inquiries.

You don’t want to be judged by your prospects for poor or slow customer service, which is why satisfaction holds prime importance.

4. Upsells And Cross-Sells:

The customer’s churn rate is a blessing in disguise while up-selling your premium products and tools.

Why?

Upselling helps SaaS companies if there’s a requirement for new development or improvement in the existing offering.

Additionally, a happy customer won’t wander online to find your competitors’ tools.

A SaaS company’s profitability hinges on low churn rates and recurring revenue.

Upselling and cross-selling provide an impetus of innovation which makes it easier to sell to the existing customers than the new prospects.

A single sale turns to multiple purchases when your Customer Success team is well acquainted with your customers’ needs.

5. Brand Recommendation:

Customer loyalty leads to brand recommendation. Customer Lifetime Value translates to Customer Loyalty that in turn increases your product value.

Acquiring new customers costs almost 5 times more than retaining existing ones. CLV is one of the key metrics
that focus on the value of the customer over the monitory gain you achieve with their purchase.

The ultimate reason for including CLV in the SaaS growth strategy is retaining existing customers and attracting new ones, moreover, the profit margins are also maintained.

It also helps companies measure ROI for every new customer that in turn helps sales and marketing budget estimation.

6. Net Promoter Score (NPS):

How likely is your SaaS entitled to referrals? NPS is essentially one of the most important customer-oriented metrics as it helps companies gauge customer loyalty stats.

Net Promoter Score is a loyalty program in which surveys are filled out by the customers who in turn advocate for you and share their success stories with their colleagues.

However, the unsatisfied ones won’t bat an eye.

After the NPS survey results are out, they’re grouped into 3 distinct categories, namely:

  • Promoters (Those customers that are likely to buy and promote)
  • Passives (Those who have no strong opinions)
  • and Detractors (Those that could be at risk for churn)

7. Churn Rate:

From a retention point of view, Churn essentially measures how many customers the company loses over a given time frame.

Churn rate is measured in terms of a dollar value lost or a number of customers lost.

I’ve worked with the team at AndolaSoft on multiple websites. They are professional, responsive, & easy to work with. I’ve had great experiences & would recommend their services to anyone.

Ruthie Miller, Sr. Mktg. Specialist

Salesforce, Houston, Texas

LEARN MORE

Parting Words

SaaS Success begins with Customer Success.

Your SaaS company is unique and so should your customers feel about themselves and your services.

The exceptional support you provide to your customers would go a long way to retain them and help them spread the word.

Armed with this mindset, every SaaS platform today is on its way to greater success.

All in all, the final verdict is that Customer Success translates to SaaS Success.

What are your thoughts about the contribution of Customer Success in the SaaS space?

Are you looking to develop a SaaS application! Lets Discuss

Major Android Features to Enhance Your App Development

Posted on by Priya Saxena

After much speculation, finally, Android 11 made its debut on September 8th, 2020, and the whole Android application world is going gaga over it.

Undoubtedly, the Android 10 operating system witnessed a great deal of success in the past. The most common and highly acceptable platform Android constantly improves the functionalities and user-experience every single year.

This time around, Android 11 is making headlines everywhere owing to its advanced features, seamless integration with multiple devices, and commendable performance.

The latest version Android 11 has impact Android application development services giving a new path of success to developers and proficiency to users.

Never miss an update from us. Join 10,000+ marketers and leaders.

In this blog post, we will look at the major android features to enhance your app development.

Let’s get started.

Major Highlights Of Android 11 Operating System

1. Chat Bubbles

Chat Bubble did not make any impact in the earlier version of Android 10 and got faded away in the background. But the Android 11 version is all about improving communication and notifications.

If you have ever used a Facebook Messenger on Android, then you must know what we are talking about.

Just like in Facebook Messenger, you see a conversation floats like a bubble on your smartphone screen, you tap it to send replies or read the message, or can close the icon as well.

Similarly, the Chat Bubble feature is now available with all the communication apps in Android 11. It allows users to do other tasks on the device and see a chat bubble appears if anyone sent you a message or receive a notification.

2. One Time Permission

Google has introduced several privacy settings in Android 11 including the One-Time Permission feature. It allows users to install an application and provide accessibility in just one tap.

Earlier, when you installed a mobile app, you have to permit access to your media, location, camera, and more.

Now, with the newly launched feature of One-time permission, you can allow access only one time and have more control over the privacy settings.

3. Notification Control

For the first time, Android’s latest operating system Android 11 comes packed with the feature of three notification categories including Conversation, Alerting, and Silence.

While the latter two were already available in Android 10, but the new version offers major improvements in them.

Conversation notification allows you to see all the chat notifications on the screen including chat apps, text messages, and Instagram. On the other side, you can silence notifications with the Silent feature.

4. 5G Support

5G network support has already made a blast in the marketplace. A lot of brands offer foldable devices fully incorporated with a high-speed 5G network.

Thus, to match the pace of higher speed and efficient connectivity, Android 11 also supports 5G for video streaming, network accessing, and data sharing.

You can all for this new update along with Android application development services.

5. Built-In Screen Recorder

There is no need to download a third-party app to record the screen functionalities. The new Android 11 comes with in-built screen recorders that allow users to drag and drop the feature to record the screen with utter ease and comfort.

It also features an in-built audio recording without connecting your mic to record the sound simultaneously.

6. Smart Controls

Smart Home controls have changed the concept of managing devices to control temperature, switch on/off lights, and other operations.

For accessing the same, you have to install a Smart Home application to control electrical devices.

Android 11 brings new advancements in such technology. In this, you will find an in-built app to add home services and have full control over the same.

You can add up to 6 devices like lights, air condition, smart-TV, security cameras, smart doors, and more.

7. Dark Theme Scheduling

The earlier version of Android 10 made an impact with its Dark Theme feature to enable the dark mode manually.

Android 11 appears with the advanced feature of selecting two different metrics to enable/disable the dark screen mode. It could be during selected hours of usage or sunrise/sunset as per your requirements.

8. Better Media Controls

An Android user had to switch to different audio modes for listening to the favored choice of music. Sometimes, you select the Bluetooth device mode, in-built speaker, or Smart-TV inputs for listening to the desired choice of songs.

Now, Android 11 does create such a ruckus of switching to different audio modes. The new operating system lets you select the mode from the notification section itself without enabling or disabling the mode from the application itself.

9. Live Location Using Pixel

Sharing one’s location eases up the burden of finding ways and directions to reach your friend/relative or any person. But how about you see the real picture of that shared location?

It will be beneficial for users to locate the area using the location shared coordinates and picture.

In Android 11, the pixel does the commendable job of sharing live location along with the exact pace to respective respondents.

10. Privacy for Enterprise Usage

If you have received a separate smartphone from the office for official use only, then you must know its limitations to commercial usage only.

Generally, enterprise IT guy has a close eye on such enterprise devices to track locations, usage, issues, and updates. Thus, one has to carry a personal device also for regular usage.

I’ve worked with the team at Andolasoft on multiple websites. They are professional, responsive, & easy to work with. I’ve had great experiences & would recommend their services to anyone.

Ruthie Miller, Sr. Mktg. Specialist

Salesforce, Houston, Texas

LEARN MORE

Now with Android 11 comes into place, there is no need to carry two devices at a time. Android smartphones endowed with the new operating system features a personal profile and work profile mode.

You can switch to any mode for the desired usage without having any effect on the other mode.

It brings comfort to carry a single device only having accessibility to both personal and official information.

Wrapping Up

Experience a new and advanced mobile application user experience with Android 11 that is the 18th version of Android. It is the future of enterprise applications endowed with innovative features and functionalities.

If you are thinking to develop Android 11 powered apps for business then hire android app developer and jump-start your enterprise development process.

Andolasoft Is Recognized Again As The Best Mobile Application Development Company Globally

Posted on by Jay

Mobile apps not only allow you to reach your targeted audience in a synchronized manner, but it also enables you to expand your user base and your business horizon.

Mobile devices have become an important part of our life. On average two-thirds of the world’s population is connected to mobile devices. There are more than 5 billion unique mobile subscribers. They depend on mobile applications for everything starting from shopping, playing, scheduling appointments, ordering food, getting a ride, and many more. Therefore, mobile application development has become an important sector in the technical industry.

At AndolaSoft Inc., we help our clients to monetize their business ideas through interactive mobile apps and be a cut above the rest of their competitors.

Never miss an update from us. Join 10,000+ marketers and leaders.

Our profound work ethics have propelled us to develop path-breaking mobile apps that TopDevelopers.co in their recent “press release about the leading mobile app development companies“ have acknowledged our work and included us in the list of leading mobile app development companies.

TopDevelopers.co is a reputed research and review platform for B2B IT Service providers.

Mobile apps have become an indispensable part of our daily life over the past few decades. Thus, organizations around the world are looking to cash on this opportunity and are exceedingly going digital in their business approach.

Why do we Get Involved in Mobile App Development?

We started with the invention and innovation of developing mobile applications as mobile applications for business are important for growth. Therefore, we plan to develop a mobile application development business with adequate strategy, cost, effort, and the right marketing campaigns.

 However, here are some major points that inspired us in developing a mobile application business:

  • The persuasion of designing something new and fresh
  • With the opportunity to become relevant in the way, mobile technology was used.
  • App developers can work even from a remote place, all they require is strong access to an internet connection and a good SDK.

Why We Rank Well?

At Andolasoft, we deliver scalable and robust mobile app development solutions that create value for your product and help your business to win the trust of your targeted audience easily.

Our mobile application development company has successfully delivered their application with excellence in the app stores, as we spend a huge amount on building the application that fulfills all the demands, requirements, and all the client’s demands to deliver the desired results.

Our astute qualities are the reason why we are rated highly as one of the top mobile app development companies around the world.

Our expertise apart from mobile app development includes Web and Software Development, Cloud Computing, and UI/X Designing.

Our Ecommerce solutions are backed by extensive research and analysis to help our clients in providing enhanced customer experience to their users.

A few months back Andolasoft has announced as a Top E-commerce Development Company by the same review platform.

This quality of Andolasoft has reserved a place among the efficient eCommerce developers in the industry.

Andolasoft Inc. began working in the year 2009 and in the last 13 years, we have provided our services to companies hailing from different industry backgrounds such as healthcare and life science, IT, business services, real estate, utilities, and many more.

Our focuses are on bridging the gap between technology and the business to bring in the transformation that helps our clients with increased ROI.

Our portfolio is the right place to analyze how efficient are we in solving our clients’ complex business issues through technology.

We always concentrate on satisfying our clients to the core and that’s where we stand out from the rest.

Our team of experts is well-versed in analyzing the trend and offering solutions that make a remarkable change in the business growth of the clients who approached us.

Mobile App DevelopmentWe work hard to bring that smile of satisfaction to the faces of our clients and never hesitate to go that extra mile to bring extra value to the product that we develop.

And this has always been helping in making our name among the reliable firms with ever-increasing customer retention rates.

A few of our remarkable solutions:

Orangescrum

One of our brighter products Orangescrum helps our clients in strengthening their project management practices. Our SaaS-based management software enhances the task execution ability and the productivity of the team.

Orangescrum

In addition to it, Organgesrum is highly-secured software as it is cloud-based and easy to use for higher authorities like project managers even on a global level.

Moreover, it can be easily integrated with Google Drive, Dropbox, etc. so that the work can be saved in a single place and the process of communication can be done in a better way.

UserPanda

Our other product UserPanda. Be it performance tracking, or keeping reports understanding the needs of your users, UserPanda can act as a one-stop destination and allows the business organization to work smoothly without any kerfuffle.

Since business organizations can understand their customers in a better way, they can render more user-centric products and increase their customer engagement.

UserPanda helps you analyze the journey and the buying preferences of the customers by helping you make a more personalized marketing strategy.

This will not only help you expand your user base but at the same time will increase the customer retention rate.

Wakeupsales – Smart CRM Tool

We developed Wakeupsales CRM to eliminate all the sales-related drawbacks and discrepancies in the sales processes and help the businesses to concentrate on reaching their goals real quick and as planned.

Wakeupsales CRM

The features and functionality that we have developed are specially added to help businesses to deal with modern-day challenges effortlessly.

The sole aim of the solution is to offer businesses improved conversion rates, increased sales, hassle-free service or product delivery processes, and better lead management.

It is a complete solution that will fulfill all the sales-related expectations.

TopDevelopers.co provides us with a platform wherein we can provide a quick and synchronized overview of our work. Visit Andolasoft’s profile on TopDevelopers.co to understand more about our organization and how impressive our works are.

Who Is TopDevelopers.co?

TopDevelopers.co is a widely respected directory and review platform for B2B IT service providers. They take a neutral approach to analyzing the companies.

The team of analysts at TopDevelopers.co vets the companies through stringent parameters which ensure that only the most competitive firms, businesses, enterprises, and entrepreneurs are filtered through their process.

This helps the service seekers in getting a ready-to-use pool of companies from which they can choose the appropriate firm according to their needs.

Conclusion:

As more and more people are depending on mobile devices, these are expected to reach 4 billion by 2022. The increasing number of mobile device users is more than PCs. Around 70% of the total population use mobile applications and 80% of them do online booking, payments, and purchases from mobile application, irrespective of any type of industry, mobile applications for business helps in the growth and reach out to your targeted customers.

I’ve worked with the team at Andolasoft on multiple websites. They are professional, responsive, & easy to work with. I’ve had great experiences & would recommend their services to anyone.

Ruthie Miller, Sr. Mktg. Specialist

Salesforce, Houston, Texas

LEARN MORE

And our developers keep these above things in mind and develop the application. As a leading mobile application development company, we have lots of experience in creating and designing mobile applications, which makes us one of the best mobile app development company.

If you are planning for your mobile app development, contact our experts. They will help you by developing your desired mobile application.