Tag: saas business

How To Put Together A Top-Tier SaaS Marketing Strategy

Posted on by Jainish Vora

According to Cisco‘s Global Cloud Index, by this year, SaaS will deliver 75 % of cloud workflows.​ Isn’t it amazing? This data depicts the growing pace of the SaaS business model and the competition created by it in the industry. SaaS companies are finding it very difficult to stand out in the industry by providing products and services distinct from their competitors.

Well, for this reason, we have come up with top-tier SaaS marketing strategies to help companies lead the competition.

SaaS marketing is more complicated than product marketing since you don’t have a tangible product to offer. Yes, it is more difficult to tell someone that your software can help them in their daily process than selling a pair of shoes.

What Is SaaS Marketing?

SaaS Marketing

SaaS marketing refers to the strategies implemented to promote software-as-a-service companies. SaaS marketing is exclusively unusual from promoting physical products since it has a varied customer base, distinct pricing strategies, complexity in their offerings, etc.

Since SaaS marketing is distinctive, marketers should use distinct strategies for promotion.

SaaS Marketing Strategies to Improve Conversions

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Let us know a few considerations, to begin with efficiently promoting SaaS businesses. Explore available opportunities and see your brand stand out in a fierce competition.

1. Using Trials To Lure Customers

Focusing on customer acquisition is significant, and the best way to do this is by offering free trials to incentivize customers to sign up and begin using your offerings. Keep your sign-up process simple and don’t have the customers go through the pain of filling lengthy forms to get your product in their hands.

This is a promising way to let people know about the benefits your products offer. This helps them take the initial step to start using your product. After making the customers realize how valuable your product is, you can easily persuade them to continue with the paid plan.

The goal is to convince more people to make a purchase. Ensure that you offer a free plan for a considerable period to make them comprehend the integrity of your product.

2. Enhance Customer Experience

SaaS Strategy

Among all the crucial SaaS marketing strategies, this is advocated by the experts as most essential. Assure that your services are personalized to the extent possible to deliver outstanding customer experience.

Just as companies send a welcome email the moment, a new customer completes the sign-up procedure. You can consider sending reminder emails to the customers who were active once but are now slowly dropping.

Integrating a live chat option on the website is a great way to interact with your customers and solve their queries on the fly. This way, you can help them navigate through your site better and find answers to their queries at the earliest.

3. Get Featured On SaaS Review Sites To Get More Exposure

People contemplate looking at customer reviews and product ratings before deciding to purchase a product. This step is crucial to buy softwares since there are no tangible products, and people check comparable products available and read reviews before they make a verdict.

Getting featured on review sites, you can get more industry exposure for your offering. Search for the best review sites available in your country or field. A few websites make comparisons between varied products offered.

4. Display The Price Aptly

A vital aspect of the SaaS marketing strategy is to display the price of your product clearly. Consider including a pricing page on your company’s website and portray every detail in such a way so that consumers can quickly decide whether or not they can afford your product.

For instance, have a look at one of the popular SaaS provider Vimeo. They have clearly mentioned their varied pricing plans for their potential customers. It helps them make an informed choice about their spending.

5 Limit The Choices Offered

With too many choices offers, your customers can get confuse as to buy which one. It can also result in them abandoning a purchase. Make two to three variations of your plans to avoid confusion.

While mentioning different plans include their features and respective prices as well. This way, customers can quickly decide which plan will fulfill their needs better. Your pricing page should consist of the characteristics of every plan offered.

6. SEO Stays On Top For Lead Generation

SEO is the best strategy to generate the right amount of leads for a SaaS company. Content Marketing, SEO and Link Building Service goes hand in hand to increase traffic on your website and, at the same time, make your website visible to the target audience.

Search rankings of your website will increase by using on-page SEO techniques, and it also ensures that it is visible to the customers when they make a search query related to your business. SEO also helps to get good quality backlinks and drive referral traffic effectively to your website.

7. Rewarding Customers For Referrals

Rewarding Customers for Referrals

When it comes to generating leads, another proven marketing strategy that works for SaaS companies is Referral Marketing. Referrals are cited as a critical source of lead generation by maximum B2B marketers.

If you want this strategy to work for your business, then you will have to make your company referral-worthy. It is done by offering incentives to the customers who refer your product to other people in their circle.

I’ve worked with the team at Andolasoft on multiple websites. They are professional, responsive, & easy to work with. I’ve had great experiences & would recommend their services to anyone.

Ruthie Miller, Sr. Mktg. Specialist

Salesforce, Houston, Texas

LEARN MORE

Running a loyalty program to offer rewards for referrals works well, or you can choose to provide incentives in some different ways to your customers who refer to your business in several ways.

Let us take an example of Dropbox, which offers extra storage of 16GB for referring each friend.

The Bottom Line

These worthwhile SaaS marketing strategies, if leveraged, will enhance customer acquisition and lead generation for SaaS businesses. Diverse offers avenues that marketers can explore to serve as beneficial SaaS marketing strategies, and there are endless possible combinations that work for numerous businesses.

All you have to do is to try different approaches, and with the help of consumer metrics, figure out what works. SaaS marketing is a paradise for marketers.

How To Evolve Your Saas Business In Upcoming Year

Posted on by Jay

The changing environment and the growing digitization have become the primary disruptive factors in the market. And with that, it is challenging task for companies to make their SaaS offerings stand out from the others.

This is not just about in this year. The SaaS model has evolved over the past 12 years.

The rise of cloud-based software has helped to redefine the enterprise workplace, unleashing truly mobile and collaborative workforce and new customer-facing interactions.

 

 “Most of all, I discovered that in order to succeed with a product you must truly get to know your customers and build something for them.”

– Marc Benioff

It’s also democratized IT management and stimulated a shift in technology adoption that’s transformed the way companies buy and consume products and services.

Moving beyond, the SaaS global market looks to continue with fast-paced growth.

According to Gartner, public cloud services alone are set to increase by 17% around the world to $266.4 billion in 2020.

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Meanwhile, the integration of AI with SaaS platforms looks set to propel an additional market expansion, as more and more enterprises seize the opportunities on offer to cost-effectively automate internal operations, boost productivity, and speed up delivery of personalized services.

SaaS Growth Statistics - Statista
Image Source: Statista

This could sound good to the entrepreneurs who are considering to enter the As-A-Service (AAS), as well as the existing vendors preparing to update and evolve their SaaS offering

Standing Out In A Crowded Marketplace

More than two-thirds of companies operating in the SaaS space today were formed in this last decade. And the number of new entrants also continues to increase.

With a growing number of organizations looking to benefit from the reduced costs, scalability, and convenience offered by SaaS, it’s no surprise that new market entrants are keen to capitalize on the burgeoning opportunities.

Building a strong customer relationship can be leveraged for standing out from the crowd. It will identify value-added transactions and unroll service offerings in line with changing business requirements.

This is especially relevant where private equity firms are acquiring multiple MSPs, rolling them up together, and then reducing pricing to capture market share.

This puts pricing pressure on independent MSPs, and suddenly it becomes a race to the bottom.

What’s needed is a laser-like focusing on differentiating with the best customer experience.

Actively communicate your feature changes and improvements through regular updates that ensure customers recognize you’re responsive to their evolving needs.

Staying close to customers through regular account reviews will also generate opportunities to deliver strategic consultancy and impart in-depth knowledge that improves their operations.

Finally, utilize BI and analytics to reinvent your pricing models. Tailoring pricing to individual customers will further demonstrate the truly collaborative nature of your relationship and discourage any temptation to consider switching providers.

Deliver Seamless Customer Experiences

“Every step of your customer’s journey, from first sales interaction to on-boarding and ongoing support, needs to be easy and seamless to navigate”.

Because

“if you’re not delivering a holistic service that is responsive, accurate, and timely, no customer will commit to a long term relationship”.

User Experience

An effective on-boarding process that is manageable, intuitive, and interactive should include actional walk-throughs of key features and functionality.

You will also need to provide a help center and additional resources, plus a checklist for users to work through.
Utilizing the professional service automation (PSA) and RMM (remote monitoring and management) tools will help ensure you’re able to gain complete visibility and control of your customers’ environments and can institute process improvements to serve them better.

From automating routine tasks to enabling accurate billing, the effective management of support issues, and keeping track of SLA performance, customer satisfaction depends upon your ability to deliver more than just promises.

Scalable Service For All Industries

Ensure your product can be easily integrated with the customer’s platform. It will make it easier for users to augment their internal processes with your services and products.

In recent years there’s been a growing trend towards SaaS companies moving away from delivering a broad range of business functions and focusing instead on the delivery of vertical-specific software solutions built for clear industry niches.

Focused on the concept of customer success, these solutions often incorporate industry-specific data governance capabilities and tailored features that can be easily adapted to the demands of the user base.

Providing opportunities to create new ecosystems, featuring partner organizations, moving into the delivery of vertical SaaS platforms opens the door to co-marketing opportunities and the incorporation of new technology features through the utilization of APIs.

Refresh Your Approach To Marketing

Delivering content that meets the needs of prospective and existing customers is the key to retaining your market position and becoming a recognized industry leader.

From content marketing that showcases your expertise and builds brand awareness to adopting good digital marketing tactics designed to boost audiences in a wider range of geographies, aligning your marketing activities and messages to specific buyer personas will yield positive outcomes for your business.

By keeping your finger on the pulse of the current challenges customers in your target market are facing, you will be able to refine your offering and educate current and potential customers on how your solutions solve their problem.

To build ‘stickiness’, initiate portals that enable customers to share successes and best practice with peers, gain access to subject matter experts, and acquire new knowledge.

Indeed, building a user-group community is once again becoming central to initiating stronger customer bonds and more informed relationship strategies that generate value-add for everyone involved.

You’re probably already familiar with the often-stated stat that acquiring a new customer is up to seven times more expensive than retaining an existing one. But there’s one instance where that isn’t true: customer referrals.

By creating a simple, rewarding referral program, you can turn your best customers into your most vocal and passionate fans.

I’ve worked with the team at Andolasoft on multiple websites. They are professional, responsive, & easy to work with. I’ve had great experiences & would recommend their services to anyone.

Ruthie Miller, Sr. Mktg. Specialist

Salesforce, Houston, Texas

LEARN MORE

In doing so, you not only increase the return on investment from every customer, but you can grow your client base without increasing your marketing spend.

And since everyone involved gets something out of it, referrals can increase customer satisfaction, too.

Warping Words:

Today’s customers want to have personal relationships with the companies they do business with.

To thrive and survive in an increasingly competitive landscape, SaaS businesses must strive to cultivate strong, collaborative, and strategic relationships that are personalized to every client.

That means delivering clearer communications, one-to-one check-ins, and better, more timely, insights.

Ultimately, unifying personalized solutions with technological innovations and consistent service delivery that demonstrates you’re paying attention will be the key to maintaining your position in a market that’s characterized by constant disruption.

Want to evolve your SaaS product? Let’s discuss.

10 Tips for Making Software as a Service Business Openings

Posted on by Hermit Chawla

Clients, affiliates and solutions suppliers have been fearful about hopping into the Software as a Service (SaaS) advertisement, yet these tips on making SaaS business openings clarify the new line of reasoning that has re-imagined the jobs of solutions suppliers and leaders.

These tips show how you can exploit the numerous revenue prospects that SaaS gives, however you must have a solid comprehension of what your clients’ needs are and how SaaS can meet them.

SaaS showcase offers to ascend to new programming deals leader

As the market for SaaS keeps on advancing, end clients have transformed into leaders.

Since you have been compelled to reevaluate your system while making SaaS business openings, utilize this tip to discover what transforms you have to execute to make your SaaS services speaking to end clients.

This methodology incorporates attempting to bring down the absolute expense of ownership (TCO) and figuring out how to manage merchants that have based their go-to-showcase techniques on going around the IT division.

Selling Software as a Service: How and why suppliers need to change their reasoning

How would you plan on getting acquainted with the SaaS business condition?

This tip discloses why you have to change your impression of selling SaaS when deals cycles are shorter and the volume of SaaS contracts is higher.

The focal point of solutions suppliers is moving more toward helping clients utilize the applications viably while guaranteeing their requirements are met as opposed to simply ensuring they work.

Remain serious with SaaS BI services

Your job as a solutions supplier has changed a piece since the execution of SaaS in the market, yet you’ll discover that having on-request business insight (BI) services can be engaging organizations.

Believed outsiders have kept up enormous worth, even in the progress to the SaaS advertise. See what kind of targets your clients will expect you to meet while making SaaS business openings through BI services.

Tending to IT leaders’ SaaS concerns

Is it true that you are managing IT offices that are impervious to SaaS and ponder about its unwavering quality and security?

You aren’t the only one, and you should be set up to respond to examines clients have regarding the everyday worries about SaaS.

Master Jeffrey M. Kaplan subtleties how to address these worries by utilizing a proactive methodology.

In the wake of mapping out execution destinations with your seller, Kaplan clarifies the significance of evaluating TCO and quantifiable profit while making SaaS business openings.

SaaS versus work area virtualization solutions

At the point when clients are attempting to pick among SaaS and work area virtualization, they will frequently seek you for counsel.

This article features the three most significant contemplations when settling on the choice: multifaceted nature and cost, endpoint necessities and upkeep, and unwavering quality.

When you are educated about the advantages of every, you’ll be progressively arranged to assist clients with choosing whether SaaS or work area virtualization addresses their issues.

Bringing in cash selling SaaS

Selling Software as a Service can be incredibly gainful on the off chance that you can disclose to clients how and in what limit SaaS is relevant to their business prerequisites.

Discover what you have to concentrate on when selling SaaS and why the membership model gives SaaS revenue great development potential.

Best practices for selling Software as a Service

SaaS has an assortment of minimal effort alternatives. Investigate the prescribed procedures and parts of SaaS that can be utilized as key selling focuses.

Thinking about SaaS highlights and deals strategies right now can assist you with altering your proposition contingent upon a client’s needs.

SaaS movement spikes VARs to reconsider services and bolster models

On the off chance that you are searching for various approaches to offer services and backing, the SaaS program created by Bluewolf, a long-lasting Salesforce.com accomplice, could fill in as an arrangement model.

Past Salesforce.com, SaaS bolster projects can diminish worries about valuing and address the steady requirement for recently sent applications to be executed, redone and upheld.

VARs reevaluating services they offer clients

The effect of the SaaS showcase has left the two merchants and affiliates reexamining the services they offer clients.

Right now, I responded to inquiries regarding the job the channel plays whenever solutions suppliers search for SaaS business openings.

Agenda: SaaS revenue openings

You have most likely heard waiting for worries that SaaS will press out VARs, yet this agenda shows various explicit SaaS revenue openings.

The rundown clarifies that making SaaS business openings doesn’t lessen the job of outsiders, yet it changes their obligations.

How To Achieve SaaS Growth Through Customer Acquisition Techniques

Posted on by Jay

An established SaaS company can achieve growth in many ways. They could retain more customers, increase prices, or reduce churn rate either. 

But as a startup, you just only have one option: “to acquire more customers“.

However, the problem is that you might not have a clear path of how to do it, right?

That is exactly what I have explained with some proven strategies.

Through this post, we will show you the top 5 customer acquisition strategies that will boost your SaaS growth.

Intrigued? Then let’s do it.

Defining Acquisition:

Before making a deep dive into the techniques, let’s make something clear;

“Customer acquisition has nothing to do with generating new users.“

But the acquisition is a process of bringing new visitors to your application and helping them to sign up. 

Without new signups, you’d have no one to try to convert into a user, and retaining them as a paying customer.

However, customer acquisition is the most important part of the SaaS growth process.

“To ensure that customers go through the funnel stages (to Revenue), you have to make sure that there are enough customers at the top of the funnel. Without those customers, there will be no customers at the end.”

Defining Acquisition

(Source – incisive-edge.com)

The above graph described this point quite well. TO generate the average conversion rates at each stage, you need to acquire a large number of incoming visitors to paying users.

Now, let’s take a look at some customer acquisition strategies or techniques to grow your SaaS business.

Verify Your Product & Its Market Fit:

Like other vendors, you also like to start acquiring the targeted users as early as possible, even if you don’t have a product ready.

And it is always crucial to acquire the first user for your application.

Acquiring the first users helps you validate your idea, and learn if you’re targeting the right customer pain point.

When you have a validated idea and achieved your product & its market fit, then you can switch you focus it to grow your SaaS application.

It refers to a situation of being “in a good market with a product that can satisfy that market.”

Verify Your Product & Its Market Fit

(Source – incisive-edge.com)

Pivoting a value proposition is relatively straightforward, and speaking in technical terms as well. 

So, before you launch any strategy to attract new customers, ensure that you have validated your idea.

Develop Customer Personas:

It helps you design your products & campaigns that your target audience connects with. Preparing a customer persona also gives you detailed insights into your target audience, their behavior, their needs, etc.

But without buyer personas, it’s hard to know who your potential users are, and how you could reach them online.

Or figure out the best ways to attract them, at that.

For example, how can you create lead magnets that will attract new users to your list, without knowing their pain points relating to your product first?

Or discover channels that drive the most targeted traffic?

You see, buyer personas make it easy to attract the right type of web visitors. And that, in turn, makes customer acquisition a much simpler task.

Develop Customer Personas

(Source – incisive-edge.com)

Identify The Most-Targeted Traffic Sources:

We admit this strategy requires experimentation to get it right. But the benefits of going through the process are immense.

Because you see:

Not every traffic channel will deliver visitors who can convert.

In fact, often, channels you might consider a certainty flop.

A couple of years ago, Dan Norris did an experiment to assess his traffic sources. And as it turns out, sources he banked on, like Adwords or email brought hardly any results.

However, strategies like guest posting, being active on forums, social media, and Twitter auto follower strategy, delivered actual conversions.

Identify The Most-Targeted Traffic Sources
(Source – incisive-edge.com)

Now, your best visitors might come from different channels. Perhaps SEO would work for you or maybe advertising your SaaS product on Facebook would drive the most signups.

It’s hard to tell without testing.

And so, to ensure that first, you get new customers, and secondly, acquire them at a relatively low cost, you have to identify your best channels.

Create Different Customer Acquisition Funnels:

Most of the time the website visitors do make the sign up on the homepage.

But many others will not even see it.

And yet, they could become users too. 

For the most part, however, SaaS founders focus on a simple acquisition funnel that looks more or less like this (via Google Analytics):

They calculate that visitors on the website will notice the Sign-Up call to action, act through it, signing up for the free or version. 

And then, through the onboarding and retention strategy, convert into paying customers.

And many do. However, a large group of your visitors may not yet be ready to create an account and start using your product.

As Elizabeth Yin points out in this article: (http://www.launchbit.com/blog/what-customer-acquisition-funnel-should-you-use-as-a-saas-company/)

“these days, the Saas market is becoming inundated with new Saas products. Nearly every Saas company has either a free trial or a free package, so free software no longer a unique factor that distinguishes your product from the competition. Professionals are no longer jumping at the opportunity to try every new free Saas tool that is on the market.”

And so, to acquire them, you’ll need to find another way to convince them to sign up.

For example, you could first target them with your lead generation strategies, then nurture them, and finally, entice to sign up at the time when they’re ready to do so.

Invest In Building Audience:

Nothing beats having an audience.

Just take a look at SaaS companies like Orangescrum, Wakeupsales CRM. They enjoy engaged audiences.

And although many of these people aren’t their customers (and maybe will never even sign up for a trial), they actively help them promote the app.

How? By sharing their content, for example, telling others about it, commenting on their blog posts, attending and promoting their webinars, and other events… The list goes on.

So, building a targeted audience for your SaaS application as early as possible. 

But when building your audience, go beyond from just posting blogs on your blogging portal:

  • Repost your content on other channels, like Medium or Linkedin. Many successful SaaS companies utilize this strategy to simultaneously initiate conversations with many audiences without having to produce original content for all of them.
  • Repurpose your content into lead magnets and content upgrades and build a lead generation engine to fuel your secondary funnel (the one we talked about in the previous point).
  • Target social media channels that you’d discount in B2B, like Pinterest, for example. You can hear Dustin Stout from Warfare Plugins sharing his experiences with less common social networks for B2B (and how they’ve become his top traffic sources) here.

Warping Words:

Last, not the least, be sure to always put your customer’s requirements first before applying the customer acquisition techniques. By focusing on the customer’s benefits and presenting the solutions to their queries would lead to more retention.

Keeping this in mind, and finding the best way to guide the visitors through the acquisition process with helpful involvement that comes at the right time and adds value to their experience. This will lead to much more success in the long term.

Have an awesome SaaS idea, but not sure about the techniques and developing the strategies? Let’s Discuss!

How To Overcome From B2B SaaS Marketing Challenges

Posted on by Jay

B2B SaaS marketing is always tougher than customer marketing. And we are not saying that marketing to consumers is easy, but it is more traditional.

Anyone who works in the B2B segment knows that the industry creates its own sets of constant challenges. However, in the B2C industry, the marketing takes place with the customer, the sales cycle is smaller whereas in the B2B SaaS marketing, the sales cycle is quite prolonged. Mostly if you target smaller groups with higher priced products.

The list of challenges for SaaS marketing is much longer and pretty complicated. You need to understand not only about your product and services but also about your customer industries. It is important to create a good rapport and empathy with your customers, without these two factors your business can surely fail.

Whether you’re racing to market with a brand new offering, gaining a foothold and trying to scale, or firmly established and trying to improve performance, there’s no shortage of challenges SaaS businesses inevitably face.

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Still, not selling a physical product already possesses its own challenge and this is not familiar to many people as well. Not to mention, SaaS marketing can be very demanding, where not only growth but also it is more required for a successful business.

What Is SaaS Marketing:

Let’s start with the theory of SaaS first. SaaS or Software as a Service provides users the ability to connect and use the cloud-based application via the internet.

Basically, users or business customers hire this kind of application for their business.

On the other hand, you can hire this kind of application for your business, so your user can get connected over the internet.

And SaaS marketing is simply the process to market this kind of application.

If your company offers software as a service to other businesses, there are several targeted marketing strategies you can use to achieve the highest conversion rates possible.

If you are a SaaS vendor, you must adopt the latest marketing strategies to archive more customers and high conversions.

So how do you get started with SaaS marketing?

Still, before getting started the SaaS Marketing process you may face several challenges.

Challenges Of SaaS Marketing:

SaaS is a logical product. And the mindset of its customers is always different than other targeted customers.

The decision of purchasing a SaaS product would be more logical than emotional, pricing and compatibility like factor must take some part as well.

And the purchasing decision does not lie on a single person.

So, having these facts the challenges become more complicated when it comes to SaaS marketing.

Logically, marketers may have dealt with many physical products but in SaaS is not having any physical presence.

Other Major Challenges In SaaS Marketing:

Demand and SaaS offerings are always changing. The constant update and release of new features can make your marketing strategies chaotic before your previous strategy would make any significant impact.

  • Customers are not aware of the use of your SaaS product. So, your marketing strategy and content needs to detail educational
  • You need to bring together the SaaS B2B customers and your sales cycle.
  • Standing Out from the Crowd
  • Build a loyal customer Database
  • Targeting your audience
  • Dealing with constant changes

SaaS Marketing Strategy:

Statista data shows – “the total size of the SaaS market has increased to $116 billion in 2019 from $105 billion in just one year. And it is expected to cross $135 billion in 2020.”

So, as a SaaS vendor, you must take a deep dive into marketing.

Before jumping into SaaS marketing, you need to learn about the customer journey first. And can prepare your marketing strategy by following the respected journey stages.

The customer journey may consist of the following stages:

  • Awareness
  • Consideration
  • Decision
  • Retention
  • Advocacy
SaaS Customer JourneyImage Source: Singlegrain[.]com

Actually, there are countless marketing strategies available to produce maximum results. With a mixed knowledge, I have listed some (would be) impactful SaaS marketing results.

  • Define Your Goals

The countless effort without the right directions is totally meaningless. To define a clear and achievable goal is the first step to do for successful SaaS marketing.

    • The goals must be specific and tractable by assigning KPIs and key metrics.
    • Figure your overall business
    • Figure how marketing and sales team can align to achieve the goals

The goal must be realistic. The bigger goal is always hard to achieve. So break down the bigger goals to smaller with realistic milestones.

  • Inbound Marketing

The inbound marketing methodology has four phases;

    • Backup your step
    • Evaluate how to create an inbound strategy
    • Define your buyers’ personas
    • Illustrating key traits of the buyers

And the very next step is to create content for them and address their issues and help them by solving those problems.

  • Content Marketing

Content marketing is an important strategy for any business including SaaS marketing as well. You may look at some of the biggest players of the SaaS market; strong content marketing is their key factor.

The content marketing methodology has encompassed two things:

    • Letting your audience know the use of your product
    • Establish your position at the related industry

You can extend your approach to social media platforms to provide the same information as well.

Existence, trust, and credibility are an important part of assets in the SaaS niche. And you can prove your existence by spreading the voluble information through content marketing.

  • Communicate Value Differentiators Of Their Product 

With the rise in the internet, the size of the market has enlarged. Many new and unique SaaS products were emerging daily, with at least ten competitors, who are launching similar products. This gives the customers a variety of options to choose, while purchasing any kind of products or services.

Therefore you need to demonstrate your product and marketise how your product is different from your customers.

You can handle this sales challenge by showing how your product is different and unique. The key is by doing some research on your customer’s industry and addressing their pain points of the future upgrades will be pretty much helpful for you. You need to communicate and concise about your product and how it will help the customers in solving their major issue.

  • Giving Users Free Trial

To encourage new customers and let them experience the actual benefits of your SaaS products, a free giving period is the best tactic to focus on.

And alternatively, it can be used for the lead generation as well!

This doesn’t mean you should go blindly without any strategy here;

“Optimizing the conversion rate within the free-trial period should be the focus of any SaaS marketer, and this will also mean one other thing: your product must be good.”

Through the free trial period, you would have the chance to showcase your customer service excellence.

Standing Out From The Crowd:

The shift from On-premises software to a cloud based SaaS took some additional time to get recognised in the market. B2b customers are pretty much apprehensive about their data security, location and many other things.

 Things might have taken some turn, however the last few years have noticed a significant development among various SaaS solutions.

However, the global cloud revenue is predicted to reach $ 474 billion by 2022, the ongoing pandemic has increased the demand for digital services and made the cloud a centerpiece for many new digital experiences.

  • User Engagement

And the last not the least Customer engagement is a goal that must stretch across teams and metrics.

It can be performed at a high level, as the knowledge and tap points of a customer for your product, company, or brand.

It is the relationship between your company and your customers and is closely related to customer loyalty and retention.

The better user experience can make a bold relationship between your SaaS product and customers and closely related to the customer success stories and retention.

Many biggest SaaS companies follow the strategy of building a loyal database for their customers. Under the SaaS subscription model, the costs are recovered along with time when the customers continue to renew the subscription.

New customer acquisition has become the top priority for many SaaS business.

I’ve worked with the team at Andolasoft on multiple websites. They are professional, responsive, & easy to work with. I’ve had great experiences & would recommend their services to anyone.

Ruthie Miller, Sr. Mktg. Specialist

Salesforce, Houston, Texas

LEARN MORE

Customer retention becomes a key point in increasing profit for SaaS business. According to Salesforce desk, with 5% increase in the customer retention will drive profits up-to 125%

SaaS Product(Source: Unboundb2b)

The customer experience can be broken down into different stages and can be developed, and implemented separately. Like;

    • Short Signup process
    • Send the users through an onboarding sequence
    • In-App Chat Feature
    • Offer Free Training or Free Demo
    • Develop and link tutorial Videos to engage
    • Get Feedback for improvement

Warping Words

SaaS marketing is different from other product marketing. If you follow the right path and strategies then you can easily gain success for your SaaS product in a short period.

 For every business, becoming successful starts with attracting the right customers. It might take some longer for the SaaS company to grow, but it is achievable by following the right SaaS marketing strategy.

The strategy discussed above will work effectively in successfully growing your SaaS business.

And must make it a point to find regular feedback from your loyal customers and instantly try to improve the customer service.

Also, throughout the marketing methodology focus on retaining the customers as this can be a game-changer in your overall profits.

Thinking of building a SaaS product, let Andolasoft help you. Our Dedicated developers will build excellent SaaS products for your business, by following all the security major and latest features to grow your business.

Happy SaaS marketing!

Planning to launch your own SaaS product? Let’s discuss!

SaaS Events You Must Not Miss in 2020

Posted on by Jay

As the SaaS landscape continues to change and expand, Andolasoft presents a perfect time to evaluate what you’ve accomplished in months past and to prepare your plans for growth in the upcoming year.

 

One of the best investments you can make in your SaaS business is attending a well-executed conference.

 

Below we deep-dive into why you should add a SaaS conference to your roster, why you should attend the SaaS events, and our pick of the best conferences to look forward to in 2020.

 

Why Attend A SaaS Conference

In our digitally connected age, it seems almost any important transaction can be handled through a computer or mobile device.

We have a variety of social platforms that we can use for connecting and networking, so why go through the expense of attending a conference?

While it’s true most business activities can be effectively executed by the very products the SaaS industry produces, some interactions are made much more valuable when conducted human-to-human.

Here Top SaaS Events For 2020:

1. SaaStr Annual

Date: March 10 – 12, 2020
Location: San Francisco, California

SaaS

SaaStr is one of the biggest, most popular events in the SaaS industry. The annual gathering will bring together 12,000 people and will feature over 300 sessions designed to help you scale your SaaS business and improve your lifetime value.

Can’t make the March gathering? Don’t fret! SaaStr is also hosting a similar event in Paris, France in June.

Why You Should Attend:

Whether you plan to attend SaaStr’s mega event in March or wait for the Paris gathering in June, you’ll be in for a treat.

Attendees learn how to scale their startups, have the opportunity to network with their peers, and even get the chance to be mentored by industry professionals.

The speaker list is always amazing too. 2019’s slate included execs from Dropbox, HubSpot, Twilio, and Intercom.

2. SXSW – SaaS Conference

Date: March 13 – 22, 2020
Location: Austin, Texas

SXSW

No SaaS conference list is complete without mentioning South by Southwest (SXSW). This event is absolutely massive.

In fact, it’s one of the most well-known events in the world –  regardless of topic or industry. The 2019 event discussed things like blockchain, startups, marketing tactics, art, sports, and more.

Why You Should Attend:

The 2019 slate of keynote speakers included the Beastie Boys, the founders of Instagram, a successful politician, and award-winning writers and musicians.

There was so much knowledge to be gleaned from these folks!

The conference also gives attendees the chance to network with thousands of others. Plus, there’s so much going on. If you need a break from the sessions, you can always listen to live music or catch a film screening.

3. Adobe Summit

Date: March 29 – April 2, 2020
Location: Las Vegas, Nevada

Adobe Summit

Adobe puts on a great many events throughout the year, but Summit is always one of the best.

2019 attendees dove deep into experience marketing and learned from speakers like Super Bowl champion Drew Brees, Oscar-winning actress Reese Witherspoon, Best Buy’s CEO Hubert Joly, Suntrust Bank’s CMO Susan Johnson, and many more.

Why You Should Attend:

In SaaS, creating great customer experiences is essential. It’s what will separate your tool from the myriad of others on the market.

And that’s exactly what you’ll learn how to do at Adobe Summit.

You’ll also have the opportunity to network with others in your industry. And if that’s not enough, just look at the positive reviews. 99% or previous attendees say the conference exceeded their expectations.

4. MicroConf

Date: April 19 – 23, 2020
Location: Minneapolis, Minnesota

MicroConf

MicroConf takes a different approach than many of the other events listed in this article. It focuses exclusively on small, self-funded companies.

If that’s the kind of business you own or work for, this conference is a must-attend.

Why You Should Attend:

MicroConf offers two distinct conferences, which will happen back-to-back in 2020.

The Growth conference is aimed at those currently earning a full-time income from their digital products. The Starter conference is for those not currently making a full-time income from their startup.

Both events will help attendees further their careers by giving them access to world-class performers and speakers.

5. Technology & Services World

Date: May 4 – 6, 2020
Location: San Diego, California

Technology & Services World

Technology and Services World (TSW) is “where technology and service executives talk business.” Intrigued?

Then secure your tickets for this event and learn about customer success, revenue generation, selling tactics, artificial intelligence, professional services best practices, and more.

Why You Should Attend:

To succeed in the modern business world, you need to stay on the cutting edge of technology.

At TSW, you’ll learn everything you need to about the topic. You’ll also have ample opportunity to network with colleagues.

Lastly, the expo will expose you to new tools and solutions that will make your work life easier.

6. SaaS Monster

Date: June 22 – 25, 2020
Location: Toronto, Canada

SaaS Monster

SaaS Monster stands apart from the rest of the conferences on this list. Mostly because it’s not its own conference.

Rather, it’s a SaaS-specific track within one of the world’s fastest-growing technology events, Collision Conference.

But don’t let that deter you from attending. SaaS Monster will focus on four main pillars of content related to SaaS: cloud computing, big data, enterprise technology, and security.

Why You Should Attend:

SaaS Monster will bring together SaaS professionals to discuss the industry, share valuable insights, and network with each other.

And the best part? A ticket to SaaS Monster allows you to attend the full Collision Conference experience!

7. SaaStr Europa

Date: June 17 – 18

Location: Maison de la Mutualité in Paris, France

SaaStr Europa

Why Should You Attend:

You will find 500 mentors along with 3000 attendees and 30 hours of rich content.

SaaStr is the world’s largest community of SaaS executives, founders, and entrepreneurs. This conference is meant to help scale businesses faster to $100m ARR.

You can expect incredible networking opportunities and full-day sessions where you can learn from successful entrepreneurs. You also get to share the space with venture capitalists and fellow entrepreneurs in SaaS.

8. 4YFN

Date: June 30 – July 2
Location: Shanghai, China

4YFN

Why Should You Attend:

4FYN is an event for entrepreneurs who are looking to scale their business.

It is a platform where you will get the opportunity to massively expand your professional network by meeting important people from the industry.

Different sessions will be conducted by experts that will teach you about scaling up your SaaS business to newer heights.

9. SaaStr Traction Conference

Date: August 5- 6
Location: Vancouver, Canada

Traction Conference

Why Should You Attend:

Traction Conference is focused on high-growth business. This is particularly interesting for SaaS because SaaS companies have the ability to scale the fastest and have higher goals in terms of monthly and yearly growth.

This conference is attended by high-growth business leaders and founders sharing their experience, strategies, and tactics for achieving high growth.

10. Slush

Date: November 19 – 20
Location: Helsinki, Finland

Slush

Why Should You Attend:

The event, which started with a gathering of only 300 curious minds, has now expanded to 25,000 attendees.

Slush has only one aim — to create and help the next generation of groundbreaking entrepreneurs.

You will find sessions on AR and VR, AI advancement, the start-up environment of Europe, and much more. The event is going to give you the best, hands-on advice by entrepreneurs, for entrepreneurs.

Event listing source: SoftwareSuggest.com/blog

Warping Words

It’s easy to get overwhelmed by the sheer number of SaaS conferences happening in 2020.

Apart from the above-mentioned saas events, there are plenty of needful in-person opportunities coming up this year also.

These events are also necessary to keep up with trends, education, and being inspired by what others are doing in SaaS.

Make your travel plans now!