Tag: SaaS Marketing

5 SaaS Marketing Strategies That Will Give You Result

Posted on by Ankit Thakor

SaaS marketing is a new age marketing where intangible services of software are promoted and sold.

SaaS that stands for Software as a Service is a process by which any business hires a professional application that lets users to connect and use cloud-based applications via the internet.

75% of cloud workflows will be provided as SaaS by 2021. This statistic shows the growing popularity of the SaaS business model.

SaaS provides regular updates and adds timely functionality to its service.

Since SaaS marketing is an intangible product, the offered services have to be continuously monitored & improved as per the feedback received from existing and potential customers so that you can thrive in business and expand your customer base.

The Ultimate Guide To SaaS Marketing Strategies

If you are someone who is looking to study SaaS marketing, you must understand some basic differences between the marketing of a normal product and a service that is intangible.

While promoting and selling tangible products, customers normally pay only once whereas SaaS marketing users normally pay in the monthly subscription.

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Giving products as freebies is not ideal in normal marketing; however, in SaaS marketing, it could be beneficial to give users the option to use services as freebies.

SaaS is a product of the digital age and it requires different types of strategies to make it successful for your businesses.

Here are the 5 strategies for SaaS that will give you result quickly:

1. Offering Of Free Trials Or Subscription Plans

SaaS Pricing

One of the main aspects while devising a strategy for SaaS is the building of trust among the potential and current users in the services.

Since potential or existing clients cannot see the product by touching or seeing it, the offered services should show their respect in the usage.

It can be done by offering the services for free at the initial period, so the customers can taste products and if they perceive them positively, turning them into paid subscribers is not difficult.

Even if the customer does not convert into sales, SaaS companies still get a lead for the future.

To make more potential users aware of the offered services is the goal of this tactic and it has been used extensively by many SaaS offering companies for good effect.

One of the best ways to implement this “free service” is via Instagram and Facebook Ads, where the target audiences are prompted to click on the ‘Free Trial’ button by highlighting the offered services and exclusive rewards.

Also, offering a free trial via social media makes SaaS companies reach a wider audience.

2. Talk Trigger Strategy For SaaS

SaaS StrategyTalk trigger is a strategy that offers some surprise or some incentive that is related to offered services by SaaS companies for target customers, (both existing and potential) that creates positive conversations or word of mouth.

However, it has to be relatable, repeatable, and accessible for the customers.

For instance: a SaaS company offering an extra 1-month free service for referring new clients.

While devising a strategy for SaaS talk trigger, companies must keep in mind, the below points:

  • It should not be a gimmick and must follow the promised free services or incentives.
  • It should not be a one-time activity. It should be repeatable.
  • Cost-effective in both points of view, the SaaS company in question, and user.

One of the best examples of talk trigger is to offer an incentive in the form of a rebate on the current subscription fee or extension on the paid subscription time frame.

3. Promoting Positive Reviews And Rating

Review and Comment

In the age of the internet, good ratings and positive reviews on good SaaS Company listing platforms that are given by genuine customers can create a positive atmosphere for SaaS marketing.

It is one of the best strategies for SaaS marketing that gives results.

To implement this policy, the SaaS application development companies can put a review and rating section in the ads running on social media or on their websites.

However, the rating and reviews left by the customers should be original and verified. A system can be in place to check the authenticity of the reviews.

Having positive reviews and ratings from the customers creates a positive atmosphere for the company offering services.

It gives mouth-to-mouth publicity and promotes brand loyalty for SaaS Marketing companies.

If a company has a good substantial customer base, it will help to increase your positive review and rating status.

4. SEO For SaaS Marketing

SEO SaaS

When anyone is thinking of promoting a service online, SEO is one aspect that cannot be ignored at all.

The SaaS Company can boost the selling services drastically if they follow a quality SEO practice on their marketing strategy.

SEO is a continuous activity and the following are some of the important points that can affect the SaaS marketing companies on SEO ranking:

  • Technical aspects of the Website:

Having a website that loads faster, doesn’t shut down, works efficiently, and provides easy navigation to all parts is very important. All these aspects should be monitored continuously for betterment. No one likes visiting a lagging website with poor navigation and an unattractive look.

  • On-Page Aspects As Per SEO:

The second most important part is the on-page SEO aspects of the website specifically related to all Both website and blog page content must be well SEO optimized to improve the visibility on Google search.

  • Off-Page Aspects As Per SEO:

The linking of the blog posts back to the SaaS marketing page is important. As it makes Google search engine understand how valuable your services are and for customer view-point as well. More back links mean more traffic to your website and gains to SaaS marketing companies.

5. Video Posting On YouTube Social Media And Website

Youtube

Videos have become a new age medium for communication since the advancement of 4G and now with 5G, bringing more people to video consumption.

By posting positive videos about the companies services, internal working, testimonials of existing clients, and overall positive vibes fun videos on social media like

  • Instagram
  • Facebook
  • YouTube

etc, is a great way to make potential customers relate to your services and have a better understanding about them.

42% of users expect a response time of less than 60 minutes.

I’ve worked with the team at Andolasoft on multiple websites. They are professional, responsive, & easy to work with. I’ve had great experiences & would recommend their services to anyone.

Ruthie Miller, Sr. Mktg. Specialist

Salesforce, Houston, Texas

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It creates curiosity about the SaaS Marketing companies and gives insight into the company vision and work style.

Just like there is no perfect beauty in the world, similarly, there is no perfect SaaS Marketing strategy.

SaaS marketing companies need to be innovative with ideas and use a blend of services as they fit for promotion and marketing.

Conclusion:

These worthwhile SaaS marketing strategies, if leveraged, will enhance customer acquisition and lead generation for SaaS businesses.

Diverse offers avenues that marketers can explore to serve as beneficial SaaS marketing strategies, and there are endless possible combinations that work for numerous businesses.

All you have to do is to try different approaches, and with the help of consumer metrics, figure out what works. SaaS marketing is a paradise for marketers.

Are you planning to develop you next SaaS application and implement SaaS marketing strategy for your existing app! Lets discuss with our experts 

How To Put Together A High-Performing SaaS Marketing Strategy

Posted on by Jay

As per Cisco’s Global Cloud Index, SaaS marketing will deliver 75 % of cloud workflows.​ Isn’t it amazing?

The above data depicts the growing pace of the SaaS business model and the competition created by it in the industry. SaaS companies are finding it very difficult to stand out in the industry by providing products and services distinct from their competitors.

Well, for this reason, we have come up with dependable SaaS marketing strategies to help companies lead the competition.

It is more complicated than product marketing since you don’t have a tangible product to offer.

Yes, it is more difficult to tell someone that your software can help them in their daily process than selling a pair of shoes.

First, What Is SaaS Marketing?

We can say, It refers to the strategies implemented to promote software-as-a-service companies.

This marketing is exclusively unusual from promoting physical products since it has a varied customer base, distinct pricing strategies, complexity in their offerings, etc.

Since SaaS development is distinctive, marketers should use distinct strategies for promotion.

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Conclusion

These worthwhile SaaS marketing strategies, if leveraged, will enhance customer acquisition and lead generation for SaaS businesses.

Diverse offers avenues that marketers can explore to serve as beneficial SaaS strategies, and there are endless possible combinations that work for numerous businesses.

All you have to do is to try different approaches, and with the help of consumer metrics, figure out what works. SaaS marketing is a paradise for marketers.

Want to discuss more? Let’s talk!

Make The Best Use Of SaaS Development Services

Posted on by Jay

Let’s start with What is Software as a Service (SaaS)?

Gartner describes “Software as a service (SaaS) is software that is owned, delivered and managed remotely by one or more providers. The provider delivers software based on one set of common code and data definitions that is consumed in a one-to-many model by all contracted customers at anytime on a pay-for-use basis or as a subscription based on use metrics.”.

In other words, the application that you can use to deliver and managed remotely, and you can access it via your web browser (and mobile device).

All verified end users can connect to it over the internet at any point in time on a subscription basis or pay as you go basis.

As these Cloud-based SaaS solution which can be accessed from various devices like laptop, tablets, and smartphones. It is more important for workers as they can work from anywhere and at any time. Particularly, on this Covid19 Pandemic situation.

What is SaaS Development

Source: Cleveroad.com

SaaS platforms are ever showing smug with their current growth arrow or customer churn rates, even they are the peak of their performance.

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In 2022, you need to take a deep dive to assess the productiveness of your SaaS marketing and engagement strategies to find prospective adoptions.

“52% of SaaS companies increased their spending on customer retention last year.”

“55% of SAAS companies rate Customer Retention Cost as the key metric to measure. (Totango)”

Chris Lean – 310creative.com

SaaS And Andolasoft

SaaS application models are only continuing to grow in popularity, thanks to their scalability, flexibility, license cost reduction, and automatic updates.

Yet while it offers many advantages over on-premise solutions, SaaS also present certain unique challenges that companies need to keep in mind.

This infographic shares the core benefits for adapting the SaaS Solution and how Andolasoft can make your development journey clean and clear.

Let’s get started:

Make the Best Use of SaaS Development Services

Conclusion

By choosing the right approach, you will obtain the ability to maintain, distribute, license your product in the most convenient ways.

But while switching to the SaaS model, you must consider your business strategy that will vastly increase your odds of long-term success.

So, do not hesitate to ask your question and seek clarification from our technical gurus. Let’s talk!

How To Launch Your SaaS Product With a Bang? The Checklist

Posted on by Jay

You have a SaaS idea, and your developers have enough courage to deliver it. But you also have to remember, the market you are willing to enter with your SaaS business is likely to be populated by other SaaS companies. And those are more established and better-funded than yours.

So, standing out in the competition, you have to understand how you can fit your idea and business into the overall picture that makes you different and unique.

I have shared my 8-steps SaaS Development idea that could help even the most desperate entrepreneur.

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If you’ve applied this framework, you can validate your idea and even have some pre-orders in your bank account.

As you are launching your product at the web market, you’re probably not rich enough to run off to the Bahamas directly.

But you have enough fuel to push your product to the next milestone of your startup journey i.e. building and launching the real product.

Here I come with the pre-launch checklist and I am going to discuss:

  • How to create a Go-To Marketing Roadmap
  • Build a successful landing page
  • Start conversations with your pre-launch audiences
  • Get traffic to your landing page

So, let’s get rocking!

1. The Go-To Marketing Roadmap

Here is the Go-To Marketing Roadmap (GTMR) that must be followed before launching the SaaS products.

Go-To Marketing RoadmapThe Go-To Marketing Roadmap which includes the Pre-launch marketing stage
Source: Encharge

The above GTMR can be used for launching the New SaaS products as well as launching new features and releases.

The main purpose of the GTMR is to:

  • To Provide an actionable plan of action that shows the possible ways of SaaS product development and marketing are likely to evolve.
  • To align your product development team and marketing team.
  • It helps to prioritize the marketing activities and provides a general continuity of purpose.

The Out Come of GTMR:

So, what can you produce through this roadmap?

Well, there are both quantitative and qualitative goals that you are in control of. While it is difficult to forecast the outcome but still it will give the outputs or the opportunity to be disciplined and achieve your goals.

2. Build a successful landing page

Actually, it depends.

The landing page depends on “how far are you with your SaaS product development?” On whether you have to show any screens, and whether you’ve to validate your idea or not.

Here I could tell you that letters matter more than pixels.

The main motto is “How” you can communicate the story and the “Why” your product can have a way of a bigger impact for a customer. You must consider your pre-launch success more than the look of your page.

Still, to increase the conversion rates, the landing page design must inspire trust. And forget the quick, unpolished landing pages.

Ideally, by the time you launch your SaaS, you’d have both a raving email list and people that have passed the walled test.

So, the target customer can easily understand what your product is all about.

I’ve worked with the team at AndolaSoft on multiple websites. They are professional, responsive, & easy to work with. I’ve had great experiences & would recommend their services to anyone.

Ruthie Miller, Sr. Mktg. Specialist

Salesforce, Houston, Texas

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Clear CTA

A single and clear call-to-action immediately visible above the fold

Yes, you can use only a single call-to-action (CTA) on your SaaS landing page.

Whatever goal you set for the landing page, it’s important to have it mentioned in your Go-To Marketing Roadmap.

Next thing – putting the landing page together.

3. Start a conversation with your pre-launch audience

There is just one last thing you need to do before you start marketing your SaaS product.

And this is to set-up basic Welcome email automation that you got from your pre-launching marketing.

The main goal of this workflow is to start the conversation with your potential audience.

It’s also an opportunity to learn more about your subscribers.

On the conversation, you can use the following terms like:

  • We would love to learn more about you
  • Click “reply” to this email and let us know
  • What you are currently looking more?
  • What is the biggest challenge you are facing in your business?

And finish by setting-up the presumption for the following follow-ups like:

  • I am going to despatch one or two weekly updates with content about SaaS marketing, automation, and marketing news.

However, engaging first communication with the new subscribers or visitors’ expectations is vital. So getting them excited is the key.

4. Focus to get traffic at your landing page

It’s time to put our growth hacking tricks on and get some return with it!

Now you have the product landing page up and running.

Now it’s the part “driving traffic to your landing page and growing your list of sign up, orders whichever is your goal.

Many SaaS businesses have managed to gain hundreds or thousands of valid web traffic, so they must be doing something right.

And why do they generally?

Content Marketing: Start writing on Medium (the content marketing site) by using of “how-to” guides that are specific to the pain points of the targeted audience.

Social Media Promotion: Create audiences on Facebook/LinkedIn that match with your product’s interests. And post/boost articles on the Facebook page to reach these audiences.

Do Webinar: Do few webinars with describing the pain point solving pieces of stuff of the SaaS product and promote the same webinar on different social media platforms.

SEO: An obvious advice to do so. You should cover the basics and optimize the SaaS landing (website) page.

Warping up

There you have it! Now you have everything you need to create a successful pre-launch marketing campaign. Is there anything we missed? Let us know in the comments.

Hope you enjoyed reading this and already have some tactical tips for your SaaS launching road map!

Planning to launch your SaaS Product? Let’s Discuss!

How To Implement B2B Customer Retention Strategies In SaaS

Posted on by Jay

B2B software companies have to spend time and money on customer retention strategy. It is not easy to retain your existing customers and get new ones as well. However, it is essential to stay in the game. If your company’s software is not getting traction with customers, you will soon lose them and see a gradual decline in business. SaaS companies have a much easier time with retention strategy than B2B software companies.

Wondering what strategies are working out best for SaaS companies? Read on for 10 of the best strategies for B2B customer retention. But first:

Why Do SaaS Businesses Need A B2B Customer Retention Strategy?

Customer churn has the power to rip a hole in any business. In fact, a recent CallMiner study found that avoidable customer churn costs companies $136 billion a year.

Unfortunately, that effect is amplified when your customers are businesses because chances are, they’ll replace your product with one of your competitors’. That can be devastating if you’re running a SaaS company that relies on customer loyalty or long-term subscriptions to turn a profit.

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Still, the best B2B customer retention strategies aren’t just about playing defense. A mediocre customer retention strategy will keep clients from leaving, but a stellar strategy will excite your customer base, fortify customer loyalty, and inspire clients to recommend your product to everyone they know.

Here are 10 strategies to take your B2B customer retention to the next level:

1. Give B2B Clients Engaging Resources

Especially in the SaaS world, customers will have questions about your product. When problems pop up, they want to solve them right away—while they’re experiencing them.

If you want to increase customer retention, give them the resources to solve problems on their own. Start by crafting quality inbound content that answers their potential questions, and give them access to it 24/7.

When you assemble a knowledge base full of webinars, blogs, e-books, white papers, and other useful content, your customers will be able to answer questions on their own time. As they learn more about your product, their bond to your brand will solidify.

2. Educate Customers Right Away

As a SaaS marketer, you know a customer’s experience doesn’t stop at the sale. If your customer starts using your product without knowing how to use it, that’s a recipe for frustration and churn. That’s why education during the on-boarding process is at the heart of B2B customer retention.

Give customers video tutorials, shower them with welcome emails, and send out newsletters to keep them engaged. These little educational guides will show them how to get the most out of your product. In turn, they’ll reward you with their loyalty.

3. Use Customer Feedback To Improve

It’s easy to get defensive when customers give constructive feedback, but feedback is invaluable if you want to retain customers. Treat it like gold.

Use Customer Feedback To Improve

Of course, you should learn everything you can from feedback and use it to improve your efforts, but don’t stop there. Be sure to let your customers know their voices are being heard, and show them how you’re using their suggestions. Showcasing this give-and-take relationship will strengthen your partnership and encourage them to keep working with you.

4. Keep Your Finger On Your Customer’s Pulse

Customer churn doesn’t have to be a surprise. And if you watch for red flags, you can address issues before customers go quietly into the night. Here are some things to watch out for:

  • They haven’t logged on to your platform in a while.
  • They’re searching your website for cancellation info.
  • They’re less engaged or using your product less.

When a customer throws up a red flag, reach out and see how your company can help. A simple follow-up call or email could be enough to pull them back in.

5. Make Business Personal

More and more, customers want to build a connection with the brands they use. And the more they interact with your brand, the more loyal they’ll become.

Make Business Personal

That’s why excellent customer retention strategies rely on personalized content. Set up loyalty programs, send personalized emails, and keep B2B clients engaged with content that answers their questions. It all adds value to their experience and makes them want to stick with you.

6. Treat Loyal Customers To A Surprise

Especially in B2B relationships, emotions are on high alert. Nobody wants their business to fail, so owners naturally have high expectations for the companies they work with. That’s what makes pleasant surprises so powerful.

Every business relationship is a chance to delight, impress, and deliver outstanding service. By surprising loyal customers with a simple thank you card, small gift, or free upgrade, you’ll remind them how much you value their patronage. They’ll reward you with their ongoing business.

7. Communicate Non-Stop

Communication is the glue that bonds B2B relationships. And a proactive communication strategy can solidify your customer retention plans. Even if your customers are perfectly happy, it’s smart to carve out space on your calendar to connect.

Beyond setting regular meetings, you can beef up communication by sending out newsletters or launching a full-on automated email marketing campaign. All the while, keep track of customer engagement and reach out to them when communication drops off.

I’ve worked with the team at Andolasoft on multiple websites. They are professional, responsive, & easy to work with. I’ve had great experiences & would recommend their services to anyone.

Ruthie Miller, Sr. Mktg. Specialist

Salesforce, Houston, Texas

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For SaaS companies, uninterrupted communication doesn’t just lift retention. It creates new up-sell and cross-sell opportunities that feed your business’s bottom line.

8. Build Trust With Social Proof

Trust is at the center of any relationship—and that goes for B2B partnerships as well. That’s why some of the best SaaS customer retention strategies out there rely on social proof.

By sharing testimonials, case studies, and customer stories with your clients, you can show them new ways your product can help them. At the same time, don’t hesitate to reach out to happy clients for a quote or interview about their experience with your company. This will remind them of everything you’re doing for them, and it will help them see that they’re an asset to your team.

9. Wring Out Everything You Can From Exit Interviews

It can be heart-wrenching when a customer ultimately cuts the cord, but that’s no reason to skimp on exit interviews. Exit interviews are a chance to crawl into the head of a dissatisfied customer and find those little nuggets of information that will improve your marketing efforts. By learning everything you can from those customers that churn, you can make little tweaks to boost retention.

10. Elevate Experiences With Better Customer Service And UX

B2B customers can’t afford to muddle through poor experiences. If they can’t find a product or solution to their problems right away, there’s a good chance they’ll look somewhere else. In fact, one Accenture survey found poor experiences caused nearly one in two customers to give up on a company’s website and conduct business elsewhere.

That’s why it pays to invest in customer service and your website’s user experience (UX). The more seamless a client’s experience is, the more likely they’ll be to stick with you for the long run.

These retention strategies should help you keep your B2B customers for the long haul, but when it comes to SaaS marketing, they’re just the tip of the iceberg.

Want to make your SaaS product invincible? Let’s Discuss!

What Makes SaaS Marketing Unique And How To Do It Well

Posted on by Michael Dehoyos

Software as a Service (SaaS) marketing encompasses a specific niche in the eCommerce market, but a pretty large niche. According to surveys, 80% of businesses use at least one SaaS product, and 73% predict nearly all of their most-used services will be SaaS by the end of this year.

That being said, this multi-billion dollar industry operates on a unique model, and as a result, requires a unique marketing approach.

A SaaS business host software and make them available to users through the internet, often via a subscription fee.

This is why traditional marketing tips are not always applicable to SaaS marketing: there is no physical product to showcase, the service is often constantly changing and updating, or it is highly specialized to suit a handful of companies.

Even the few users who fully appreciate the usefulness of the software don’t necessarily “own” the product.

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It’s due to all of these unique challenges that a specific breed of SaaS marketing has emerged. Some of these tips will seem counter intuitive to some marketers, but they are all designed to highlight the strengths of SaaS.

More Than Free Samples

If you can conjure up any examples of SaaS products, the first thing you’ll likely notice is that they’re all free, at least for a time.

Free trials are the lifeblood of SaaS, as it gives users the chance to try out the software, get hooked and convince them to continue onto the full subscription.

Compare this to traditional marketing: most companies wouldn’t dream of giving out complete access to their product for free.

That is the difference between direct ownership and SaaS, one relies on the specific instance of sale while the other is a long game that relies on protracted investment and engagement.

Make It Quick

Another thing that sets apart SaaS from regular products is the speed of sales. In B2C SaaS interactions, the time between a customer discovering your service and signing up for a free trial is often a matter of hours.

This is one of the advantages of the free trial: it encourages your customers to engage quickly because there is practically no barrier to entry. Often customers will look to SaaS products because they solve a particular need that has suddenly arisen, rather than a long decision process.

Seeing as 89% of SaaS businesses depend on new customer acquisition for growth, capitalizing on this sudden need is essential.

This means the way you make sales has to facilitate this speed of entry. A SaaS customer will usually make a purchase decision not long after visiting your product’s landing page.

Compare this to product marketing, which could mean days or weeks of research and deliberation, allowing for a more wide-net internet presence.

For SaaS landing pages it is more important than ever to sell your product succinctly, after which try to put as few barriers as possible between your landing page and your checkout page.

Stand Out, But Not With Price

As the SaaS market is expanding os rapidly, you can be pretty sure that, whatever your product offers, there will be competitors out there offering similar services.

It begs the question: how do you stand out in such a crowded market? The first inclination might be to undercut on price.

It’s a common tactic from traditional product marketing; offering the same product for less; and while some statistics show a 1% price reduction boosts sales by 11%, it’s not always a sustainable tactic in the SaaS game.

Due to the iterative and constantly updating nature of SaaS, you might be able to offer the cheapest option for some time but eventually, another company can come in and undercut you, dragging the price down for the whole market.

I’ve worked with the team at Andolasoft on multiple websites. They are professional, responsive, & easy to work with. I’ve had great experiences & would recommend their services to anyone.

Ruthie Miller, Sr. Mktg. Specialist

Salesforce, Houston, Texas

LEARN MORE

If you base your offer on pricing then suddenly you don’t have a leg to stand on. Much better is to advertise the quality of your features first, something that takes a lot more work to beat.

The Way Forward

This is only the beginning of what makes SaaS marketing, what gets your customers in the door. The hard part is continuing to engage them in your service, and that’s all down to the quality of your product.

Put the quality of your software first and the marketing will follow.