Tag: SaaS

SaaS Events You Must Not Miss in 2020

Posted on by Jay

As the SaaS landscape continues to change and expand, Andolasoft presents a perfect time to evaluate what you’ve accomplished in months past and to prepare your plans for growth in the upcoming year.

 

One of the best investments you can make in your SaaS business is attending a well-executed conference.

 

Below we deep-dive into why you should add a SaaS conference to your roster, why you should attend the SaaS events, and our pick of the best conferences to look forward to in 2020.

 

Why Attend A SaaS Conference

In our digitally connected age, it seems almost any important transaction can be handled through a computer or mobile device.

We have a variety of social platforms that we can use for connecting and networking, so why go through the expense of attending a conference?

While it’s true most business activities can be effectively executed by the very products the SaaS industry produces, some interactions are made much more valuable when conducted human-to-human.

Here Top SaaS Events For 2020:

1. SaaStr Annual

Date: March 10 – 12, 2020
Location: San Francisco, California

SaaS

SaaStr is one of the biggest, most popular events in the SaaS industry. The annual gathering will bring together 12,000 people and will feature over 300 sessions designed to help you scale your SaaS business and improve your lifetime value.

Can’t make the March gathering? Don’t fret! SaaStr is also hosting a similar event in Paris, France in June.

Why You Should Attend:

Whether you plan to attend SaaStr’s mega event in March or wait for the Paris gathering in June, you’ll be in for a treat.

Attendees learn how to scale their startups, have the opportunity to network with their peers, and even get the chance to be mentored by industry professionals.

The speaker list is always amazing too. 2019’s slate included execs from Dropbox, HubSpot, Twilio, and Intercom.

2. SXSW – SaaS Conference

Date: March 13 – 22, 2020
Location: Austin, Texas

SXSW

No SaaS conference list is complete without mentioning South by Southwest (SXSW). This event is absolutely massive.

In fact, it’s one of the most well-known events in the world –  regardless of topic or industry. The 2019 event discussed things like blockchain, startups, marketing tactics, art, sports, and more.

Why You Should Attend:

The 2019 slate of keynote speakers included the Beastie Boys, the founders of Instagram, a successful politician, and award-winning writers and musicians.

There was so much knowledge to be gleaned from these folks!

The conference also gives attendees the chance to network with thousands of others. Plus, there’s so much going on. If you need a break from the sessions, you can always listen to live music or catch a film screening.

3. Adobe Summit

Date: March 29 – April 2, 2020
Location: Las Vegas, Nevada

Adobe Summit

Adobe puts on a great many events throughout the year, but Summit is always one of the best.

2019 attendees dove deep into experience marketing and learned from speakers like Super Bowl champion Drew Brees, Oscar-winning actress Reese Witherspoon, Best Buy’s CEO Hubert Joly, Suntrust Bank’s CMO Susan Johnson, and many more.

Why You Should Attend:

In SaaS, creating great customer experiences is essential. It’s what will separate your tool from the myriad of others on the market.

And that’s exactly what you’ll learn how to do at Adobe Summit.

You’ll also have the opportunity to network with others in your industry. And if that’s not enough, just look at the positive reviews. 99% or previous attendees say the conference exceeded their expectations.

4. MicroConf

Date: April 19 – 23, 2020
Location: Minneapolis, Minnesota

MicroConf

MicroConf takes a different approach than many of the other events listed in this article. It focuses exclusively on small, self-funded companies.

If that’s the kind of business you own or work for, this conference is a must-attend.

Why You Should Attend:

MicroConf offers two distinct conferences, which will happen back-to-back in 2020.

The Growth conference is aimed at those currently earning a full-time income from their digital products. The Starter conference is for those not currently making a full-time income from their startup.

Both events will help attendees further their careers by giving them access to world-class performers and speakers.

5. Technology & Services World

Date: May 4 – 6, 2020
Location: San Diego, California

Technology & Services World

Technology and Services World (TSW) is “where technology and service executives talk business.” Intrigued?

Then secure your tickets for this event and learn about customer success, revenue generation, selling tactics, artificial intelligence, professional services best practices, and more.

Why You Should Attend:

To succeed in the modern business world, you need to stay on the cutting edge of technology.

At TSW, you’ll learn everything you need to about the topic. You’ll also have ample opportunity to network with colleagues.

Lastly, the expo will expose you to new tools and solutions that will make your work life easier.

6. SaaS Monster

Date: June 22 – 25, 2020
Location: Toronto, Canada

SaaS Monster

SaaS Monster stands apart from the rest of the conferences on this list. Mostly because it’s not its own conference.

Rather, it’s a SaaS-specific track within one of the world’s fastest-growing technology events, Collision Conference.

But don’t let that deter you from attending. SaaS Monster will focus on four main pillars of content related to SaaS: cloud computing, big data, enterprise technology, and security.

Why You Should Attend:

SaaS Monster will bring together SaaS professionals to discuss the industry, share valuable insights, and network with each other.

And the best part? A ticket to SaaS Monster allows you to attend the full Collision Conference experience!

7. SaaStr Europa

Date: June 17 – 18

Location: Maison de la Mutualité in Paris, France

SaaStr Europa

Why Should You Attend:

You will find 500 mentors along with 3000 attendees and 30 hours of rich content.

SaaStr is the world’s largest community of SaaS executives, founders, and entrepreneurs. This conference is meant to help scale businesses faster to $100m ARR.

You can expect incredible networking opportunities and full-day sessions where you can learn from successful entrepreneurs. You also get to share the space with venture capitalists and fellow entrepreneurs in SaaS.

8. 4YFN

Date: June 30 – July 2
Location: Shanghai, China

4YFN

Why Should You Attend:

4FYN is an event for entrepreneurs who are looking to scale their business.

It is a platform where you will get the opportunity to massively expand your professional network by meeting important people from the industry.

Different sessions will be conducted by experts that will teach you about scaling up your SaaS business to newer heights.

9. SaaStr Traction Conference

Date: August 5- 6
Location: Vancouver, Canada

Traction Conference

Why Should You Attend:

Traction Conference is focused on high-growth business. This is particularly interesting for SaaS because SaaS companies have the ability to scale the fastest and have higher goals in terms of monthly and yearly growth.

This conference is attended by high-growth business leaders and founders sharing their experience, strategies, and tactics for achieving high growth.

10. Slush

Date: November 19 – 20
Location: Helsinki, Finland

Slush

Why Should You Attend:

The event, which started with a gathering of only 300 curious minds, has now expanded to 25,000 attendees.

Slush has only one aim — to create and help the next generation of groundbreaking entrepreneurs.

You will find sessions on AR and VR, AI advancement, the start-up environment of Europe, and much more. The event is going to give you the best, hands-on advice by entrepreneurs, for entrepreneurs.

Event listing source: SoftwareSuggest.com/blog

Warping Words

It’s easy to get overwhelmed by the sheer number of SaaS conferences happening in 2020.

Apart from the above-mentioned saas events, there are plenty of needful in-person opportunities coming up this year also.

These events are also necessary to keep up with trends, education, and being inspired by what others are doing in SaaS.

Make your travel plans now!

6 Simple But Powerful Ways To Lower SaaS Customer Churn

Posted on by Harmit Chawla

To reduce customer churn is effectively one of the smartest development hacks in the present day.

Given that getting new clients is much more costly than holding the current ones, reducing client churn is one objective which should, and does, give restless evenings to entrepreneurs.

Procuring new clients requires a huge effort – right from the underlying contact to getting it done.

If securing costs make the a lot of your marketing budget, organizations are left with fewer resources for improving relations with existing clients and estimating consumer satisfaction – making them bound to churn.

What Is The Customer Churn?

Client churn is the rate at which your current clients quit working with you.

On account of software as a service organization, it is the rate at which they cancel their membership to your service.

Agitate averts SaaS organizations from taking care of securing costs and creating a positive capital and, tragically, is straightforwardly corresponding to the number of clients a business obtains.

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Churn pursues negative exponential dissemination which is the direct inverse of healthy exponential development.

In this manner, a short client lifetime value directly affects income while likewise preventing viral development.

The key to a steady development is verifying a strong and loyal client base that always adds to the MRR by a) effectively working with your product for quite a while and b) through referrals.

So, what are the ways to prevent your SaaS customers from churning? Here are the 6 simple but powerful ways to lower SaaS customer churn

Avoid Common UX Issues That Impact Churn

Smooth client experience is essentially associated with a decent product that meets the desires of the client.

That is the reason product management assumes such a vital job in client maintenance. Every product release should be an ideal release of the present version of the item.

Despite the fact that the product guide is limitless and the product will never be finished, clients hope to associate with a cleaned and well-functioning product.

Product managers need to acknowledge bargains at each progression yet each discharge, regardless of whether lacking potential key features, needs to work flawlessly and meet all the prerequisites that can guarantee client achievement.

An underlying bad impression is extremely difficult to recoup from, and clients don’t generally rely on your guarantees.

It’s alright to impart what’s coming beside keep clients intrigued and engaged with your product, however they’ll eventually pass judgment on you by what they see, not what they hear.

Changing Over Trial Users Into Customers

Client achievement isn’t just an office. Client achievement is the larger methodology of a whole organization, from promoting to deals, product management, and operations.

Client achievement is a procedure that starts with the absolute first interaction with a potential client.

From promotional activities to instructive content, maintenance is a solid part of a client-driven methodology that focuses on cooperating towards a similar objective.

Each touch-point leaves a lasting mark that at last influences maintenance.

Each progression in the client journey represents a unique chance to help clients to remember the estimation of your solution.

When a client dismisses the center points of interest, they quit engaging with your product. The most basic stages are:

  • On-boarding 
  • Preliminary to paid change 
  • Starting 90 days 
  • Renewal   
  • Concentrate on a Great On-boarding 

On-boarding new clients imply rapidly meeting a few targets including demonstrating the capacities of your solution, persuading clients regarding the value of your product.

And promptly directing them through the interface and through the most remarkable procedures to ensure that everything is appropriately set up to work splendidly.

A well-planned on-boarding process must intend to meet and conceivably even surpass your client’s desires by controlling them to arrive at a speedy success as quickly as possible.

The way you locally available your clients indelibly affects maintenance.

Leading clients to see first outcomes immediately and dissatisfaction implies making an incredible initial impression that will set the state of mind for the whole client journey.

Moment Usability

Another issue associated with UX is associated with ease of use. Speed is everything! We’re accustomed to collaborating with new applications that enable us to quickly accomplish our objectives.

Consider Netflix, Amazon, Spotify, Uber… clients anticipate moment access and ease of use. In any case, for these platforms, the task is generally simple, since their item is explicitly intended to achieve one single task.

The issue is far increasingly perplexing for SaaS applications that regularly present a lot more elevated levels of complexity.

Regardless of what number of modules, menus, and features your product has: clients hope to be in a split second ready to set up their workplace and rapidly accomplish critical outcomes.

Any deferral between the sign-up platform and the primary outcomes drastically expands the likelihood that a client churn.

A friction-less client experience implies that the client can promptly work the application they’re trying without feeling lost or baffled.

Commitment And Activation To Fight Churn

In the wake of on-boarding your clients in your foundation, it’s an ideal opportunity to stay in contact with them to ensure that they return back to your service as quickly as possible and proceed with their client achievement journey.

Emails, studies, and registration calls are a portion of the alternatives that can help support activation.

If clients experienced a charming on-boarding portrayed by an exciting UX, they’re bound to continue engaging with your product.

If you set up a solid client achievement program, you can choose to go for an exceptionally high-contact approach and really connect with the customer to discover what their particular objectives and necessities are and to design a guide to assist them with coordinating your solution in their ecosystem and set explicit targets.

Making a legitimate and straightforward association with the client includes organizing their experience and supporting them along the whole journey with data, information, and updates.

Building an individual relationship is the most straightforward approach to ensure achievement and advance advocacy.

Studies are valuable tools that SaaS organizations need to use to find out about their client and can likewise be utilized to discover how they like to impart.

Checking Behavior And Be Proactive

Clients who are going to churn send a wide range of sign. Client achievement solutions, for example, Natero, for instance, are designed to screen your client’s health status and send explicit alarms.

Clients don’t as a rule quite connecting with your solution all of the abrupt.

I’ve worked with the team at Andolasoft on multiple websites. They are professional, responsive, & easy to work with. I’ve had great experiences & would recommend their services to anyone.

Ruthie Miller, Sr. Mktg. Specialist

Salesforce, Houston, Texas

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If you see a drop in commitment, you can anticipate stir and mediate with re-initiation messages, limits, or extraordinary offers, for example, opening explicit highlights for nothing, or including new clients.

Stay In Contact With Your Customers During The Famous Critical Phase

Most of the clients churn in the initial three months. Organizations like Hubspot, Andolasoft used to offer an exceptional client success program to help clients during the whole course of the initial 90 days described by consecutive registrations.

Requesting feedback about your product and the general understanding during this period is a key segment of a long term relationship.

What’s more, obviously, alluring limits for yearly memberships can be welcoming and gainful for both, you, and your client.

If a client submits from the earliest starting point, they’re bound to put the time in comprehension and utilizing your solution for the fullest to get an appropriate ROI.

7 Advanced Tips For Never Losing SAAS Customers

Posted on by Harmit Chawla

The Health of any SAAS organization is straightforwardly attached to its churn rate – the level of clients who cancel a service or product after a specific timeframe.

At the point when your software isn’t giving enough value, clients take their business somewhere else. It’s as basic as that.

It’s all-around terrible to lose clients. To lose clients is to lose money. In SaaS, we call it to churn rate

The number of subscribers of a service is defined as the Churn rate which suspends their subscription of that service in a given time span.”

A large portion of the pablum you read on the topic will let you know “have an incredible product!” or “magnificent client service.”

I’m in support of extraordinary products and executioner client support, but on the other hand, I’m expecting that you have the basics down. It’s the ideal opportunity for advanced tips to get better SAAS solutions.

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What you’re going to peruse are propelled tips. You will find key techniques for avoiding the benefit of killing the falloff of loyal clients.

Advanced Tips For Never Losing SAAS Customers

  • Be Proactive About Canceled Or Expired Credit Cards.

Commitment is a wide field. There are many methods for tracking commitment, estimating commitment, and requesting commitment.

I need to take you from the immense field of commitment to the tight field of avoiding cancellation by means of credit card expiration. If your SAAS solutions utilize repeating charging on Master-cards, at that point this is a profoundly huge point.

For one thing, this is what you have to think about credit cards.

    • Most credit cards expire at regular intervals.
    • This implies, all things considered, 3% of your card memberships will expire in a given month or 36% of your card memberships will terminate over the span of a year.

With these sorts of numbers, you will confront expire Mastercards all the time.

Expiration information is a piece of each card information, so you have this data to use as you wish. Tell clients that their card will expire before it really occurs.

Send an email or give them a phone call several weeks or months before the expiration date, advising them that the card will expire. Some dunning management services can play out these functions for your benefit.

  • Improve The Features That Truly Matter.

 As your SAAS solutions, you’ll see that a few features are more essential to your clients than others. When that gets obvious, ensure you’re improving the quality and intensity of those specific features.

If you can make the best element of your SAAS stunningly better, at that point you’ll keep your clients from consistently expecting to cancel.

For business, visionaries calls these features “sticky.” One indication of a sticky feature is one that implants itself in the day by day work process of the client.

Not exclusively does the client become exceptionally connected with (recall point one!), however, they additionally become dependent upon that element, along these lines bringing down churn.

  • Give Discounts, Upgrades, Or Random Prizes.

One approach to build energy with your service is to have a feeling of implicit shock or anticipation. Amazing clients is a demonstrated method to expand satisfaction.

In controlled tests, scientists found that when servers gave clients a little gift, (for example, a mint), tipping was all things considered 23% higher for clients who were astounded by the signal.

Pick something that is important to your product, however, make it significant. Here are a couple of options.

    • Free features
    • Additional storage
    • One free month free
    • A percentage discount for a year

Amazing and pleasing clients is a strong business system. As a Salesforce manage puts it, “SAAS organizations must enjoyment their clients for quite a while to keep them returning.”

  • Be Absolutely Transparent.

The average client sees a bit of software that costs a ton, however, doesn’t appear to require a mess of overhead with respect to the provider.

Of course, there’s some marketing and development cost, however, where is all the client’s well-deserved cash going? The suspicious client raises an eyebrow, as well, over any conceivable security breaches and opaque agreement language.

  • Upgrade The Client Experience.

It’s a mistake to believe that your SAAS clients are in it just for the software. They’re in it for the experience, as well. To convince yourself of this point, think about the amount of your SAAS is the service part.

This incorporates the interface the software, its speed features, functionality, cost, buy process, reestablishment process, correspondence, client care, and everything else that has anything to do with the whole SaaS.

A negative experience can rapidly crash a client, though a positive encounter will hold that client.

I’ve worked with the team at Andolasoft on multiple websites. They are professional, responsive, & easy to work with. I’ve had great experiences & would recommend their services to anyone.

Ruthie Miller, Sr. Mktg. Specialist

Salesforce, Houston, Texas

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By giving an incredible spotlight on the experience you can hold clients who are wavering on the edge.

  • Continuously Be Selling.

If you haven’t understood it at this point, as a SAAS organization, you should consistently be selling. VentureBeat puts the issue obtusely.

SAAS organizations are actually continually selling since they need to prevent the client from hitting the cancel button every month. It implies a few things:

    • Make unmatched client support. Your client assistance is as a lot of a piece of your SAAS as the software itself.
    • Give fast sending and quick configuration. Most SAAS deals cycles are truly short, which is actually what the supplier and the client need.
    • Be versatile. At the point when your client’s business develops, develop with them.
    • Make upgrades simpler. One of the clearest approaches to consistently be selling is to consistently be upselling.

  • Request Engagement.

Saving your SAAS clients is no basic assignment. A list of “hacks” or “tricks” on the subject won’t cut it. That is the reason I’m beginning with a profoundly propelled strategy based on the point of commitment.

In SaaS, commitment happens when a client uses and gains an incentive from the SaaS. Apptegic characterizes “client commitment” as the nexus of a client’s time and consideration and your product.

If a client is effectively utilizing your product, they are probably not going to cancel their service. If then again, the client doesn’t utilize your product at that point they’re going to pull the fitting.

Know How SaaS Application Do Helps Businesses

Posted on by Jay

We live in a world, with full of acronyms and new technology; sometimes it’s hard to keep it all straight. However, SaaS applications is into the mainstream to make all things settle down.

Still, it requires a strong understanding of multi-tendency, flexible configuration ability, security, partitioning in order to make a powerful and feature-rich application.

What Is SaaS?

Software as a service is the distribution model of software and hosted by the third party application provider. With SaaS, a service provider multitude the application at its data center, and a consumer can access it via a well-supported device.

Example: Orangescrum – The Project Management Tool

Orangescrum - Project Management Tool

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SaaS securely delivers software platforms to thousands of customers these days. If you want to take your business to a next level, you need to learn more about this decisive development feature of current times.

The Service is commonly operate for businesses through the cloud system.

SaaS uses the flow of the internet to carry applications to its users.

Cloud platform, or Platform as a Service (PaaS), provides the cloud components to certain software while being used mostly for applications.

How SaaS Application Helps Businesses - InfoGraphic View

Conclusion:

Many companies are starting to realize the value and cost-benefits of investing in a SaaS toolkit. From greater flexibility to better security, the choice seems obvious. Just stay one step ahead in contrast to your opponents.

Looking to develop a SaaS or a Cloud application? Let’s discuss!

Top Reasons Why The Future Is SaaS Subscription

Posted on by Netrananda M

The software industry has gone through many changes in the last few years. Software as a Service (SaaS) is booming in this internet age.

SaaS has become an important aspect of  running a business in the internet era. However, SaaS technology refers to an application that is hosted by a provider on the server’s side and accessed by clients through a secure internet connection.

With SaaS technology , there is always a growth in the  Monthly Recurring Revenue (MRR) and Customer Lifetime Value (CLV) which helps to lower the Customer Acquisition Cost (CAC).

“In the future of SaaS will largely depend on buyer and consumer choice.  Businesses are taking note of buyer behavior and switching to subscription-based business models.

From a company perspective, the goal is to provide many different applications to satisfy consumer needs and buying behaviours.

The future will also depend on creating an ecosystem that will allow businesses to integrate into a partnership-driven community.

The integrator will be the winner.”

                                                                             – Grant Goodwin, President, AllRoads

Know more insights from Industry Experts and the future of SaaS.

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The model of the SaaS industry largely depends on retention and you can keep your customers paying month over month for a longer period of service.

Retention depends on customer engagement and both are the lifelines of every SaaS business.

Along with faster and more reliable internet, including lower barriers to entry in the multiple markets, this has paved the way to a new generation SaaS tools. The audience that needs these new solutions reaches out to these SaaS companies.  

According to SaaS benchmarking survey, let’s have a look at the difference between new customer acquisition cost (CAC) and the cost of upselling to existing customers (per $1 of New Annual Contract Value),

SaaS Benchmarking Survey

In SaaS upsells, it’s all about the value. If the customer can see the value of the upsell compared to his or her current subscription or purchase level, then they will understand why they need to buy.

Neil Patel, Co-Founder of Crazy Egg

Market Estimations

According to Forbes by 2018, 27.8% of the worldwide enterprise applications market will be SaaS-based, generating $50.8B in revenue up from $22.6B or 16.6% of the market in 2013. From IDC study data, you will find

You can refer to the below image of the SaaS success achieved by these largest SaaS companies  of 2021 and 2022 by delivering SaaS tools..

SaaS companies

 (Source: BMC.com)

  • Salesforce, Intuit and Oracle controlled 35% of the worldwide SaaS market in 2013; this could continue to decline as other companies have now established a strong foothold in the market.
  • The worldwide SaaS operations and manufacturing applications market will reach $5.8B by 2018 – In 2013 7.3% of all applications were SaaS based and this is set to increase to 10.30%
  • Cloud applications will account for 90% of all worldwide traffic data by 2019 an almost 10% hike seen from usage stats at the end of 2014.

(Source: drip.com)

“Organizations are advancing their timelines on digital business initiatives and moving rapidly to the cloud in an effort to modernize environments, improve system reliability, support hybrid work models and address other new realities compelled by the pandemic,” said Brandon Medford, senior principal analyst at Gartner

It’s the right time, to go for SaaS application for a rocking business as the future being bright.

Coming to betterbuys SaaS Report 64% of small and medium businesses today rely on cloud-based technology to drive growth and boost workflow efficiency and 78% percent of businesses indicate that they plan to expand the number of SaaS platforms.

SaaS Expenditures

Research analysts forecast a growth to $12 billion in 2016, a jump to $16 billion in 2017, and a continued growth year over year to a whopping $55 billion by 2026.

The subscription models now account for more than 50% of new software implementations over traditional on-premise licenses.

It’s estimated that by 2020, about a quarter of organizations in emerging regions will be running their core CRM systems via SaaS, a 10 percent increase over 2012.

Top Companies in SaaS

More than 1,400 SaaS companies were founded in the last five years.

Among every industry, marketing comprised nearly 4 in 10 of these relatively recent SaaS startups.

Market Segments of SaaS

Application pricing is always a hot debate and customers or users are looking more and more convenience regarding this.

Usually subscription and transactional models are used by the SaaS vendors.

In subscription model a periodic (monthly, yearly, or seasonal) payment to gain access to products or services where in transactional model you pay as you use the products and services.

The subscription-based pricing model works for services that deliver true value to users, now and in the future.

Why SaaS Subscription Is The Future

1. Provides Regular And Sustainable Income

SaaS subscription model gives regular and predictable revenues to the SaaS vendor though for a specific period of time.

As a vendor, you can track your monthly revenue to get your estimated income rather projection.

The subscription price can be easily paid by users and customer as it is cost effective and broken into smaller payments.

Wakeupsales CRM Tool Pricing Model

Wakeupsales CRM Tool Pricing Model

2. Scalable And flexible Pricing Model

SaaS subscription pricing model is scalable and flexible in nature with a long-term plan. Traditional pricing model may create problems in the competitive and fluctuating market.

SaaS provides a balanced and adjustable pricing which can be easier for buyers and users to afford. The regular billing cycle also helps users a lot.

Orangescrum Project Management tool Pricing Model

Orangescrum Project Management tool Pricing Model

3. SaaS More Focuses On Towards Retention Of Existing Customers

A business owner always relied on new customers but in SaaS relief the burden of focusing more towards new leads and prospects.

Serving better to existing customers with high-quality support and update them to the paid membership is the basic rule of SaaS.

Quality service to existing users is the key reason for its popularity. It is secure, solve wide ranges of business problems and improve your profit margin.

SaaS

4.SaaS Provides Data And System Security: 

As any subscription billing service handles a large amount of information of their customers, information such as credit card details, address and sometimes even bank account and their social security numbers. And the cybercriminals always look for chances to exploit any weakness. 

Hence, to resolve this issue the providers are always equipped with all the latest in network and data security that includes up-to-date encryption protocols and strong defense against the known hacking techniques.

I’ve worked with the team at Andolasoft on multiple websites. They are professional, responsive, & easy to work with. I’ve had great experiences & would recommend their services to anyone.

Ruthie Miller, Sr. Mktg. Specialist

Salesforce, Houston, Texas

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 It is not only applicable for the actual billing servers, but it is also for the security of the connection from the customers.

5. Subscription Billing Integration:

The major factor that implements growth of Saas companies for the future is when the clients can smoothly integrate the subscription billing service in their operations. With a quality subscriptions billing provider, makes it easy for it’s clients to customise the appearance and feel of the billing application that fits perfectly in what they are going through. It provides customizable billing portals which can be easily embedded in the existing website’s of the client

Conclusion:

No doubt software as a service has bright future and it is grabbing the attention of both consumers and vendors.

The subscription-based pricing model is more effective than the traditional. It is delivering true results to the end users with cost-effective price.

Are you planning to switch your old app to SaaS! Let’s Discuss

We have the experience and expertise for SaaS application development and deliver with high quality & support services too.

You can also depend on our service for your SaaS application development, our experts will hear out your preferences and develop your desired application accordingly

Our two products Orangescrum and Wakeupsales are the best examples of our work. Check our product pricing models and try these now.

Proven Ways To Increase Sales Of SaaS Products

Posted on by Jay

SaaS Market is booming now and SaaS Product has become the medium to reach users of your target market to generate revenue.

If you are working for a Software as a Service (SaaS) product, then there are chances that you’ve heard about “SaaS products sell themselves”.

However, this idea acts as a form of disservice to the hard work of SaaS sales and for the marketing teams. 

Also, developing a Sales team and creating a foolproof sales strategy for the team to follow are one of the most important things that any SaaS company will do to ensure the growth and success.

SaaS Products(Source: solutelabs.com)

You have done some research and finally built it, which can be customizable according to the user’s requirement with an objective to generate online sales. Having a SaaS application is not the end to generate revenue; you need to market it well.

But before proceeding, let’s have a look at 

What Is SaaS?

There are days, when old on-premises systems ask for much valuable storage space on the server, with the development of SaaS based systems, much advancement in the technology field was observed.

SaaS technology introduced the concepts of securing, remotely hosting, and managing the software.

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SaaS Technology plays an important part in everything that we do in our day today life, from how we listen to music to how we communicate. 

In such a way, Software as A Service plays an important role in the growing subscription economy, delivering the software directly to the computer in a way that other subscription services are delivered  with physical goods to your doorsteps.

It is expected, the Global SaaS market will reach $400 billion by 2025. In a scenario the Indian SaaS companies will fulfil 19% of the global SaaS demand.

So now, you might think or you may ask your marketing experts, “How to generate online sales or how can you increase your sales through SaaS product?”

Techniques like, content marketing, email marketing, SEO, link building and viral marketing can helps you to market your product and do so.

Here in this article I would like to share the major tips to increase the sales of your SaaS product, but before that let’s have a quick look at the experts’ advice,

Larry Kim – Founder of Word Stream
Larry-kim

I’m really excited about Facebook and Twitter Ads because:

  1. People spend a ridiculous amount of time on social media.
  2. It’s cheaper to advertise on social media than on search.
  3. I can promote my best content and generate trials for my product.
Ben Sardella – Co-founder & CRO at Datanyze
Ben Sardella

A way to drive new leads and conversions is to deliver value during the visitors’ initial experience. This can come in many forms, but one of the most common is a freemium approach. At Datanyze, we have several freemium tactics:

  1. Free premium content – we invest a lot of time and effort delivering know-how from the best people in the space.
  2. Market-share data – we have valuable data that we give to researchers.
  3. Free browser-plugin – this puts the power of Datanyze into the hands of our typical users for free. It’s not a free trial, but yet a free tool that gives us a bottom up approach to infiltrating a potential customer.
Tom Gorski – Founder at SaaSGenius
Tom-Gorski

In the SaaS industry, users come to making decisions by following specific patterns. Let me explain. It all starts with the Awareness stage, an initial point in which a customer comes in contact with your app. Although he or she wasn’t specifically looking for you, they may have come in contact with your product.

The process then moves to Consideration stage in which a user begins to consider whether to actually purchase a specific solution and then, researches what would be the best alternative.

This is the stage during which they will research your company, your app’s features but also seek out and read reviews and other social proof. Lastly, they purchase the selected solution. Therefore, it’s important that you get reviews from your users, because they will affect the purchase decision on your potential customers.

(Source: blog.omniconvert.com)

 

Tips To Increase Sales Of SaaS Product

1. Reduce Churn Rates:

One of the crucial metrics that you need to track as a SaaS company is churn rate. It expresses the percentage of customers that decided to leave your product during a specific period.

Churned Customers / Total Customers

With reduced Churn Rate Shows that the products are really valuable and that the lifetime value is more high. While discussing sales performance, you should not take the churn lightly and measure it according to the time that suits best. 

Churn has become a major challenge that is faced by SaaS companies, and you need to address it, you have to benchmark the best rate of your business and implement the important tactics to attain it.

2. Allow Users To Use Free Trial Period:

Free trail is the standard way of selling SaaS Products. After launching, keep your sign up free and provide free trial period without keeping any restriction on the functionalities. People are spending more dollars latter after using the product as trial. But make sure to keep your trial period short, say 15 to 30 days.

Remember; never force your visitors to sign up free with credit card details. Remove credit card info from the sign up form. The chances of losing signup and conversion are high because visitors are not interested to share card info at the initial stage. Let’s have a look the comparison stata,

Conversion Comparision

3. Focus More on Design And User Engagement:

Professional, simple looking and soothing colored UIs are preferable by visitors, otherwise visitors don’t find the site to the interesting and they leave. Ultimately, they abandon the cart.

So, give a simple look to your product and adopt three click rules. Three click rules are basically making things easier for visitors to reach right place with three clicks. Use more relevant and high resolution images for easy understanding and clear visibility.

Visitor

Create some killer and catchy headings; Use different attention grabbing personal CTAs.

Make your product fully responsive, because more than 60% of online users are using Smartphone. Use multilingual feature, to be familiar with different regions target audience which you are focusing.

Make your page loading faster in terms of few second to have good visitor engagement and thereby increase in revenue.

Page Speed

Sites with 3 seconds loading time get 22% fewer page views, 22% lower conversions and a 50% higher bounce rate than sites with 1 second load times.

And sites with 5 or more seconds of loading time are worse. They get 35% less page views, 35% less conversions and 105% higher bounce rate.

Further research even shows that reducing page load time from 8 to 2 seconds can boost conversions by 74%. So always try to minimize the loading time as much as you can.

(Source: blog.omniconvert.com)

4. Get Connected With Emails:

Email is the most powerful gun to hit your target audiences in direct marketing. This also helps in generating high sales compared to organic search. So make an email list of your potential users/customers and send triggered emails to encourage subscription. Try to maximize your contact list and go for smart and personalized sales calls and do timely follow ups.

5. Adopt SEO And SMO:

Search engine optimization (SEO) plays a vital role in bringing visitors and prospective leads through keywords. So after the completion of design and development of the product, make that search engine friendly with suitable keywords and on page SEO. Your site needs to appear in organic search with your keywords.

Social Media Optimization (SMO) is the real viral marketing to reach millions of users on the web. Give some time in social engagement in top social media sites and participate in groups, forums and discussion to create a branding of your product. Paid social media advertising is expensive but also can boost sales.

6. A/B Testing Your Key Pages:

A/B testing is the conversion oriented analysis for rapid growth of your sales in your product’s existing traffic. You need to do regular testing of your major pages/ high traffic pages in Google Analytics to check your existing and new users’ activity. Go for setting funnels and try to find out the leak points of your page to modify accordingly.

It’s always easy to gather a huge amount of traffic through paid promotions and marketing but these are too expensive. Go for regular testing and analysis of pages to maximize your sales

7. Content Marketing:

Content marketing is the art of creating online content like blog, video, Infographic, eBooks, social postings and share them for user/reader awareness.

“Content marketing is a marketing technique of creating and distributing valuable, relevant and consistent content to attract and acquire a clearly defined audience – with the objective of driving profitable customer action.”

Quality content always educates your reader, reach more users, aware them about your product and create a brand name.

Why Content

(Source: illuminationconsulting.com)

Blog, video and tutorial contents help in maximizing your sales. Through content marketing you can reach product influencers and earn their trust.

8. User Customer Testimonial And Online Reviews:

People may think negative or wonder when you talk about your products, but get convinced when they see testimonials. Testimonials are the feedback from the real users and this helps winning the trust of your potential customer.

“People influence people. Nothing influences people more than a recommendation from a trusted friend. A trusted referral influences people more than the best broadcast message. A trusted referral is the Holy Grail of advertising.”
                                                                                                 – Mark Zuckerberg

You need to be very very careful on choosing the right one, because it should match your demographic, the occupation and the position of user and industry as well.

According to brightlocal consumer review in the year 2017, 97% of consumers read online reviews for local businesses and 85% of consumers trust online reviews as personal recommendations.

So, don’t forget to include testimonial and reviews on your product page.

9. Effective Communication And Excellent Customer Support Are Top Priorities

Communication is the key factor to represent your thoughts with others. Use the right words at the right time while you talk to the prospects to keep them engaged before any financial discussion. Be open in discussion with confidence and handle the queries thrown by your prospect and never forget to suggest the correct one.

Customer service is the lifeline of your online business. According to helpscout.net, 78% of consumers fail to purchase because of poor service. This is very bad, despite having a good product.

Most of the SaaS Companies focus towards the revenue from new prospects, rather than focusing on their existing users. But the truth is only 5-25% revenue can be generated from new and more than 80% revenue comes from renewals and up-sales.

So you need to give priorities to your customer support like free upgrade, product onsite training, quick response of queries and sharing support documents through which users can understand the details quickly.

10. Use Secured Hosting:

As all web hosting’s are developed equally and hosting vulnerabilities will create chances of getting your WordPress websites being hacked easily.

I’ve worked with the team at Andolasoft on multiple websites. They are professional, responsive, & easy to work with. I’ve had great experiences & would recommend their services to anyone.

Ruthie Miller, Sr. Mktg. Specialist

Salesforce, Houston, Texas

LEARN MORE

When choosing the web hosting provider, you don’t go for the cheapest one that you find. Go for research and make sure to use a well established company with a good tracking record for strong security measures.

Related Blog : 6 Basic & Easy Tips For Never Losing Your SaaS Customers

Conclusion:

These are the most necessary tips to improve the sales of your SaaS product. Besides these you need to do regular optimization, analysis of your product and also analyse your competitor’s activities with keeping in mind your target users.

As a SaaS product development company, Andolasoft has two award winning products like Orangescrum– Project Management application and Wakeupsales– a CRM tool, why don’t try these now?

However, if you want to develop your SaaS tools you can contact us, at Andolasoft our expert developers will help you in developing your SaaS based product.

Are you interested to discuss more about your SaaS Product? Consult now